Revenue Cycle Client Enablement & Onboarding Director - HMS DBO

Huron
Chicago
Workplace: RemoteFull timeUSD 130,000 - 178,000 annuallyFunction: Executive & General ManagementExperience: 8+ yearsEducation: bachelorsSkills: ["Leadership","Integrity","Communication","Strategic thinking","Relationship building"]

Lead client enablement and onboarding for assigned revenue cycle accounts, owning onboarding plans, timelines, milestones, deliverables, and stakeholder communications. Build and continuously improve onboarding playbooks, training materials, and process documentation, and coordinate internal readiness across Operations, Technology, Training, and Quality. Provide onboarding governance, define success metrics, manage hypercare stabilization, and lead a cross-shore team while ensuring compliance and privacy (including HIPAA).

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huron
Huron
1 month ago

Revenue Cycle Client Enablement & Onboarding Director - HMS DBO

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 days agoStatus: Live

Job Summary

Lead client enablement and onboarding for assigned revenue cycle accounts, owning onboarding plans, timelines, milestones, deliverables, and stakeholder communications. Build and continuously improve onboarding playbooks, training materials, and process documentation, and coordinate internal readiness across Operations, Technology, Training, and Quality. Provide onboarding governance, define success metrics, manage hypercare stabilization, and lead a cross-shore team while ensuring compliance and privacy (including HIPAA).
Location: Chicago
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead onboarding plans for assigned client accounts, including timelines, milestones, deliverables, and stakeholder communications.
  • •Create, maintain, and continuously improve onboarding playbooks, job aids, training materials, and process documentation.
  • •Coordinate internal readiness across Operations, Technology, Training, and Quality to meet people, process, and technology prerequisites prior to go-live.
  • •Facilitate onboarding governance (kickoffs, status reviews, steering updates) and track risks, issues, dependencies, and action items through resolution.
  • •Provide post-go-live stabilization (hypercare support, issue triage, and transition to steady-state) while leading a cross-shore team and ensuring compliance and privacy requirements.
Travel: Low travel

Pay and Benefits

Salary: USD 130,000 - 178,000 annually
Perks:Health InsuranceDentalVision

Key Requirements

  • •Bachelor’s degree required; Master’s degree preferred.
  • •PMP or PMI certification preferred.
  • •8+ years of healthcare experience with 5+ years in management.
  • •Proven leadership managing and motivating global teams; direct supervisory experience.
  • •Strong understanding of Revenue Cycle Operations in a hospital and physician setting, plus experience supporting shared services programs (e.g., learning, quality assurance, or onboarding).
Experience:8+ yearsHealthcareRevenue cycleGlobal teamsShared servicesOnboarding
Education:Bachelor's
Skills:LeadershipIntegrityCommunicationStrategic thinkingRelationship building
Certifications:PMPPMI
Languages:English
Tech Stack:Microsoft OfficeWordPowerPointExcel

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huron
Huron is a global professional services firm providing consulting and advisory services across healthcare, higher education, life sciences, and commercial sectors, focusing on strategy, operations, technology, and financial transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2002
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn