Senior Manager Content Designer (Individual Contributor)

Discover Financial
New York, Richmond
Workplace: OnsiteFull timeUSD 200,700 - 229,100 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 8+ yearsSkills: ["Mentorship","Systemic thinking","Strategic partnership","Quality assurance","Stakeholder management"]

Lead end-to-end content design strategy and governance to help digital experiences scale with consistent quality. Build and maintain content design systems, voice guidelines, and structured prompt libraries that enable product teams to draft compliant baseline copy. Own complex content architecture (taxonomy, logic, and user flows), audit narrative quality across live experiences, and partner across engineering and product to mature systemic thinking and safe AI-assisted workflows.

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Discover Financial
Discover Financial
4 weeks ago

Senior Manager Content Designer (Individual Contributor)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead end-to-end content design strategy and governance to help digital experiences scale with consistent quality. Build and maintain content design systems, voice guidelines, and structured prompt libraries that enable product teams to draft compliant baseline copy. Own complex content architecture (taxonomy, logic, and user flows), audit narrative quality across live experiences, and partner across engineering and product to mature systemic thinking and safe AI-assisted workflows.
Location: New York, Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Build, govern, and maintain content design libraries, terminology standards, and voice guidelines.
  • •Own complex content architecture including logic, user flows, and taxonomy, ensuring automated outputs stay accurate and accessible.
  • •Partner across product lines to solve complex content problems and scale content standards with embedded collaboration.
  • •Perform narrative quality evaluations across live product experiences to prevent fragmented or incoherent journeys.
  • •Mentor and enable product designers through workshops, onboarding, and coaching on systemic thinking and AI-assisted content tooling.

Pay and Benefits

Salary: USD 200,700 - 229,100 annually

Key Requirements

  • •8+ years in content design, content strategy, or product design.
  • •6+ years building, maintaining, or contributing to multi-level design systems or content governance models.
  • •10+ years experience in content design, content strategy, or UX writing (preferred).
  • •Demonstrated experience building/maintaining content systems, prompt libraries, or automated frameworks in design and development pipelines (preferred).
  • •Proficiency with design/prototyping tools such as Figma, including how content maps to system components and tokens (preferred).
Experience:8+ years
Skills:MentorshipSystemic thinkingStrategic partnershipQuality assuranceStakeholder management
Tech Stack:FigmaAI toolsDesign tokens

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn