Headway

3 months ago

Senior Partner Success Associate, Care Partnerships

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Own care-partner success for a fast-scaling behavioral health platform by building and growing relationships with health systems, clinics, and other strategic partners. Partner cross-functionally with Strategy, Product, and Operations to keep partners engaged, prepare for executive partner meetings, and use data to identify partnership growth opportunities that inform product and operations strategy.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Mid level

Key Responsibilities

•Be responsible for the happiness of care partners and clinicians.
•Create strategies to engage clinicians who refer to Headway.
•Support the team in preparing for executive meetings with partners.
•Build and grow relationships with care partners’ teams and leadership.
•Leverage data to generate insights and identify partnership growth opportunities; collaborate with internal stakeholders to inform product and operations strategy.

Pay and Benefits

Salary: USD 85,000 - 124,000 annually

Perks:Health InsuranceDentalVision401kHsa/fsaParental LeavePaid LeaveLearning BudgetEap

Key Requirements

•Minimum 3+ years of experience in the healthcare space, preferably in Customer Success or strategic customer-facing roles.
•Deep exposure to health system or provider group models and economics.
•Ability to build relationships across all levels of an organization.
•Comfort operating in ambiguity while driving toward outcomes and shaping strategy.
•Operational excellence managing multiple high-impact customers and many moving parts.

Experience:3+ yearsHealthcareCustomer success

Skills:Relationship-buildingCross-functional collaborationData-driven decision makingOperational excellenceStakeholder management

Company Brief

Headway

Headway is a technology-driven mental health platform that connects patients with licensed therapists and streamlines insurance-based mental healthcare access for providers and practices across the United States.

Industry: Mental Health

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: New York, United States

Founded: 2017

Website

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Headway

3 months ago

Senior Partner Success Associate, Care Partnerships

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Mid level

Key Responsibilities

•Be responsible for the happiness of care partners and clinicians.
•Create strategies to engage clinicians who refer to Headway.
•Support the team in preparing for executive meetings with partners.
•Build and grow relationships with care partners’ teams and leadership.
•Leverage data to generate insights and identify partnership growth opportunities; collaborate with internal stakeholders to inform product and operations strategy.

Pay and Benefits

Salary: USD 85,000 - 124,000 annually

Perks:Health InsuranceDentalVision401kHsa/fsaParental LeavePaid LeaveLearning BudgetEap

Key Requirements

•Minimum 3+ years of experience in the healthcare space, preferably in Customer Success or strategic customer-facing roles.
•Deep exposure to health system or provider group models and economics.
•Ability to build relationships across all levels of an organization.
•Comfort operating in ambiguity while driving toward outcomes and shaping strategy.
•Operational excellence managing multiple high-impact customers and many moving parts.

Experience:3+ yearsHealthcareCustomer success

Skills:Relationship-buildingCross-functional collaborationData-driven decision makingOperational excellenceStakeholder management

Company Brief

Headway

Industry: Mental Health

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: New York, United States

Founded: 2017

Website