Account Manager, Large Enterprise Commercial

PayPal
Milan
Workplace: OnsiteFull timeEUR 63,000 - 89,760 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Negotiation","Communication","Collaboration","Analytical thinking","Strategic thinking"]

Own the end-to-end commercial relationship with large enterprise merchants, using expertise to set account strategies that drive retention, upsell, and cross-sell while achieving sales KPIs. Analyze account health and market trends, negotiate complex commercial terms, and coordinate cross-functional teams to ensure seamless onboarding, integration, and merchant success. Serve as a trusted advisor to align merchant goals with PayPal solutions and anticipate future needs.

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FursaFursa
PayPal
PayPal
1 day ago

Account Manager, Large Enterprise Commercial

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own the end-to-end commercial relationship with large enterprise merchants, using expertise to set account strategies that drive retention, upsell, and cross-sell while achieving sales KPIs. Analyze account health and market trends, negotiate complex commercial terms, and coordinate cross-functional teams to ensure seamless onboarding, integration, and merchant success. Serve as a trusted advisor to align merchant goals with PayPal solutions and anticipate future needs.
Location: Milan
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and execute account strategies aligned with PayPal’s vision to deliver long-term value for merchants and PayPal.
  • •Drive retention, upsell, and cross-sell opportunities while consistently achieving sales quotas and KPIs.
  • •Negotiate and manage complex commercial terms, contracts, and agreements for mutually beneficial outcomes.
  • •Monitor and enhance account health by proactively identifying and mitigating risks to merchant satisfaction and success.
  • •Oversee ongoing merchant operations and coordinate cross-functional teams to deliver seamless onboarding, integration, and customer experiences.

Pay and Benefits

Salary: EUR 63,000 - 89,760 annually
Equity and Bonus:Equity
Perks:Health InsurancePaid LeaveLearning Budget

Key Requirements

  • •5+ years of relevant experience and a Bachelor’s degree (or equivalent combination of education and experience).
  • •Relevant experience in account management, client success, or sales, ideally in payments, technology, or financial services.
  • •Strong knowledge of the payments industry, including competitive landscape and market trends.
  • •Deep understanding of e-commerce, merchant services, and payment solutions (fintech and digital platforms preferred).
  • •Proficiency using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities.
Experience:5+ yearsPaymentsFintechE-commerceFinancial services
Education:Bachelor's
Skills:NegotiationCommunicationCollaborationAnalytical thinkingStrategic thinking
Tech Stack:Salesforce

Company Brief

PayPal
Global online payments platform enabling digital and mobile payments, money transfers, and merchant services for consumers and businesses, supporting e‑commerce transactions across multiple currencies and payment methods.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1998
WebsiteLinkedIn