Head of EA Operations

Harvey
San Francisco
Workplace: HybridFull timeUSD 187,600 - 258,000 annuallyFunction: Administration & Executive AssistanceSkills: ["Ownership","Accountability","Judgment","Confidentiality","Cross-functional communication","Executive communication","Influencing without authority","Operational planning"]

Lead and scale Harvey’s Executive Assistant function by bringing distributed support teams together into one coordinated organization. Directly manage EAs supporting VPs, own end-to-end hiring and executive-to-assistant matching, and set global service standards, coverage ratios, and capacity planning. Drive EA leveling and compensation fairness in partnership with People and Compensation, and provide interim hands-on coverage to ensure every executive has reliable support while new leadership and offices onboard.

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Harvey
Harvey
1 day ago

Head of EA Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead and scale Harvey’s Executive Assistant function by bringing distributed support teams together into one coordinated organization. Directly manage EAs supporting VPs, own end-to-end hiring and executive-to-assistant matching, and set global service standards, coverage ratios, and capacity planning. Drive EA leveling and compensation fairness in partnership with People and Compensation, and provide interim hands-on coverage to ensure every executive has reliable support while new leadership and offices onboard.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead Executive Assistants as one coordinated team, directly managing EAs supporting VPs and setting executive support standards across orgs and offices.
  • •Own end-to-end hiring and matching between assistants and the executives they support, including transitions and re-matches as the organization evolves.
  • •Set shared expectations, service levels, and ways of working; partner with executives on assistants’ performance and development.
  • •Drive leveling and compensation fairness across the EA team with leaders, Compensation, and People Business Partners.
  • •Manage global support coverage and ratios, planning capacity ahead of new executive hires and new-market expansion; provide interim hands-on coverage when needed.

Pay and Benefits

Salary: USD 187,600 - 258,000 annually
Equity and Bonus:Equity
Perks:EquityAnnual Bonus

Key Requirements

  • •Experience managing a team of Executive Assistants or executive-support professionals, including hiring, developing, and setting standards.
  • •A track record supporting C-level and senior leaders with strong judgment and presence to earn trust.
  • •Experience in a high-growth, fast-scaling company where structure is built as the business moves.
  • •Strong operational instincts: building systems, playbooks, and support ratios while handling confidential information with discretion.
  • •Experience managing across multiple offices and time zones, ideally globally.
Experience:High-growthFast-scaling
Skills:OwnershipAccountabilityJudgmentConfidentialityCross-functional communicationExecutive communicationInfluencing without authorityOperational planning

Company Brief

Harvey
Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2022
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor