Live Nation Entertainment

1 week ago

Box Office Staff - Roxian Theatre

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 32 minutes agoStatus: Live

Job Summary

Handle box office operations for night-of-show needs, including cash handling compliance, balancing and reconciling ticket sales, and supporting daily ticket counts and internal ticket orders. Provide prompt customer service in person and by phone, manage Will Call and Guest List operations, and troubleshoot show-day issues using the Ticketmaster host system. Follow opening/closing procedures, assist with ADA-related requirements, and support venue operations as needed.

Location: United States

Workplace: Onsite

Employment Type: Part time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Ensure compliance with cash handling policies, balancing and reconciling daily/nightly ticket sales.
•Assist with reconciliation of cash drawers and ticket stock, and support daily ticket counts and internal ticket orders and reports.
•Provide prompt customer service in person and over the phone, including Will Call and Guest List operations.
•Troubleshoot show-day issues (transfers, barcodes, account issues) and support ADA-related requirements.
•Perform box office daily operations, including Ticketmaster host system tasks, opening/closing shift procedures, and maintaining box office cleanliness.

Pay and Benefits

Perks:Concert TicketsStudent LoansAdoption Support

Key Requirements

•Knowledge of cash handling and compliance with cash handling policies and procedures.
•Knowledge of phone and in-person customer service.
•Entry-level knowledge of Microsoft applications (Outlook, PowerPoint, Excel).
•Ability to work a flexible schedule including days/nights, weekends, and holidays.
•High school diploma.

Experience:Live entertainment

Education:High School

Skills:Customer serviceAttention to detailTroubleshootingMultitaskingPositive attitude

Tech Stack:Ticketmaster host systemOutlookPowerPointExcel

Company Brief

Live Nation Entertainment

Industry: Events & Live Entertainment

Website

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Live Nation Entertainment

1 week ago

Box Office Staff - Roxian Theatre

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 32 minutes agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Part time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Ensure compliance with cash handling policies, balancing and reconciling daily/nightly ticket sales.
•Assist with reconciliation of cash drawers and ticket stock, and support daily ticket counts and internal ticket orders and reports.
•Provide prompt customer service in person and over the phone, including Will Call and Guest List operations.
•Troubleshoot show-day issues (transfers, barcodes, account issues) and support ADA-related requirements.
•Perform box office daily operations, including Ticketmaster host system tasks, opening/closing shift procedures, and maintaining box office cleanliness.

Pay and Benefits

Perks:Concert TicketsStudent LoansAdoption Support

Key Requirements

•Knowledge of cash handling and compliance with cash handling policies and procedures.
•Knowledge of phone and in-person customer service.
•Entry-level knowledge of Microsoft applications (Outlook, PowerPoint, Excel).
•Ability to work a flexible schedule including days/nights, weekends, and holidays.
•High school diploma.

Experience:Live entertainment

Education:High School

Skills:Customer serviceAttention to detailTroubleshootingMultitaskingPositive attitude

Tech Stack:Ticketmaster host systemOutlookPowerPointExcel

Company Brief

Live Nation Entertainment

Industry: Events & Live Entertainment

Website