Box Office Staff - Roxian Theatre

Live Nation Entertainment
Pennsylvania
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Customer service","Attention to detail","Multitasking","Problem-solving","Cultural tolerance"]

Handle event box office operations for night-of shows, including customer service by phone and in person and maintaining will call and guest list processes. Ensure cash-handling compliance by reconciling daily/nightly ticket sales and supporting pricing, upgrades, ticket stock, and internal ticket orders. Operate Ticketmaster host system, keep shift procedures and box office standards, and assist with troubleshooting and ADA-related needs.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Box Office Staff - Roxian Theatre

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Handle event box office operations for night-of shows, including customer service by phone and in person and maintaining will call and guest list processes. Ensure cash-handling compliance by reconciling daily/nightly ticket sales and supporting pricing, upgrades, ticket stock, and internal ticket orders. Operate Ticketmaster host system, keep shift procedures and box office standards, and assist with troubleshooting and ADA-related needs.
Location: Pennsylvania
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Ensure compliance with cash handling policies, balancing and reconciling daily/nightly ticket sales.
  • •Support pricing, ticket orders/reports, daily ticket counts, and work with Premium Seat Sales/VIP on upgrades and inventory.
  • •Provide customer service in person and over the phone and facilitate night-of show will call and guest list operations.
  • •Troubleshoot night-of-show issues (transfers, barcodes, account issues) and support ADA-related requirements with Guest Services/Operations.
  • •Perform daily operations on the Ticketmaster host system, maintain opening/closing procedures, and support box office cleanliness and dress code.

Pay and Benefits

Perks:Concert TicketsStudent LoanAdoption SupportFertility Support

Key Requirements

  • •Knowledge of cash handling.
  • •Provide prompt, courteous customer service in person and over the phone.
  • •Entry-level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel).
  • •Ability to work a flexible schedule (days/nights, weekends and holidays).
  • •High School Diploma.
Experience:Live entertainment
Education:High School
Skills:Customer serviceAttention to detailMultitaskingProblem-solvingCultural tolerance
Tech Stack:Ticketmaster host systemOutlookPowerPointExcelSpreadsheets

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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