Senior Restaurant Business Partner (Remote)

ezCater
Boston
Workplace: RemoteFull timeUSD 92,000 - 125,000 annuallyFunction: Hospitality & Food ServiceExperience: 4+ yearsSkills: ["Communication","Relationship-building","Negotiation","Problem-solving","Conflict resolution"]

Build trusted, strategic relationships with ezCater’s enterprise restaurant partners and translate their needs into shared growth goals. Own partner performance by applying operational metrics and data-backed insights to identify patterns, root causes, and improvement opportunities. Communicate executive-level narratives, align stakeholders across C-level leaders and store managers, and collaborate with Sales, Marketing, and Product to drive outcomes for both partners and ezCater.

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ezCater
ezCater
3 days ago

Senior Restaurant Business Partner (Remote)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Build trusted, strategic relationships with ezCater’s enterprise restaurant partners and translate their needs into shared growth goals. Own partner performance by applying operational metrics and data-backed insights to identify patterns, root causes, and improvement opportunities. Communicate executive-level narratives, align stakeholders across C-level leaders and store managers, and collaborate with Sales, Marketing, and Product to drive outcomes for both partners and ezCater.
Location: Boston
Workplace: Remote
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Establish rapport and build trust with contacts across a portfolio of enterprise restaurant partners.
  • •Translate each partner’s business and strategic priorities into actionable strategies for customer experience and shared growth.
  • •Monitor and optimize partner performance using operational metrics, identifying patterns, root causes, and trends.
  • •Craft data-backed narratives to communicate performance, opportunities, and progress to catering partners and internal stakeholders.
  • •Collaborate with Sales, Marketing, and Product to align on partner-specific and overall business objectives and drive outcomes.

Pay and Benefits

Salary: USD 92,000 - 125,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDental401kPaid LeaveFsaLong-term Disability

Key Requirements

  • •4+ years partnering with and managing top-tier partners or accounts; restaurant operations, final mile delivery, or e-commerce logistics experience preferred.
  • •Proven success building strong internal/external relationships and delivering business impact through collaboration, negotiation, and problem solving.
  • •Ability to analyze complex data sets and distill clear recommendations; experience using analytical tooling such as Tableau, Sigma, and Excel.
  • •Executive verbal and written communication skills.
  • •Experience resolving conflicts and finding creative solutions while using active listening and empathy to influence others.
Experience:4+ yearsFood techRestaurant operationsE-commerce logisticsAnalytics
Skills:CommunicationRelationship-buildingNegotiationProblem-solvingConflict resolution
Tech Stack:TableauSigmaExcel

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

ezCater
Operates an online marketplace connecting businesses with local caterers and restaurants for corporate and group catering orders, offering ordering, delivery coordination, and catering management tools.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Boston, United States
Founded: 2007
WebsiteLinkedIn