Agentic Transformation Advisor

Dialpad
Austin
Workplace: OnsiteFull timeFunction: SalesSkills: ["Discovery","Storytelling","Objection handling","Closing","Communication","Analytical skills","Business judgment","Collaboration"]

Own the specialist overlay motion for agentic product opportunities across new and recently closed customers. Partner with frontline Account Executives to qualify, develop deal strategies, and drive pitches through close. Lead strategic conversations that translate agentic product value into customer outcomes, deliver storytelling and objection handling, and coach the sales team. Report on pipeline and performance metrics, surface risks and gaps, and convert field insights into actionable feedback for Sales, Product Marketing, Product, and Engineering.

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FursaFursa
Dialpad
Dialpad
2 months ago

Agentic Transformation Advisor

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Last checked: 1 hour agoStatus: Live

Job Summary

Own the specialist overlay motion for agentic product opportunities across new and recently closed customers. Partner with frontline Account Executives to qualify, develop deal strategies, and drive pitches through close. Lead strategic conversations that translate agentic product value into customer outcomes, deliver storytelling and objection handling, and coach the sales team. Report on pipeline and performance metrics, surface risks and gaps, and convert field insights into actionable feedback for Sales, Product Marketing, Product, and Engineering.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Own the specialist overlay motion for agentic products across new business and recently closed customer opportunities.
  • •Partner with frontline Account Executives to qualify opportunities, develop deal strategies, and support opportunities from initial engagement through close.
  • •Lead strategic customer conversations to position the value of the agentic product suite against customer pain points and business goals.
  • •Deliver pitches, product storytelling, and objection handling tailored to customer needs and desired outcomes.
  • •Provide regular reporting on pipeline health, revenue attainment, wins/losses, translate field insights into actionable feedback, and recommend operational improvements.

Key Requirements

  • •A track record of success in a quota-carrying sales environment selling AI solutions for Customer Experience.
  • •Strong discovery, storytelling, objection-handling, and closing skills.
  • •A passion for helping teams adopt, position, and sell new products effectively.
  • •Strong business judgment and analytical skills with the ability to translate data into clear recommendations.
  • •Experience partnering cross-functionally with Sales, Product Marketing, Product, and Engineering stakeholders.
Experience:AI solutionsCustomer experience
Skills:DiscoveryStorytellingObjection handlingClosingCommunicationAnalytical skillsBusiness judgmentCollaboration

Company Brief

Dialpad
Provides cloud-based business communications platform offering voice, video, messaging, contact center, and AI-driven call intelligence to help teams communicate and collaborate across devices and locations.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn