Certified Field Performance Technician

Sunrun
United States
Workplace: OnsiteFull timeUSD 46.61 - 62.15 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 3+ yearsEducation: high_schoolSkills: ["Teamwork","Customer service","Communication","Organizational skills","Problem solving"]

Perform advanced troubleshooting and complex service diagnosis for residential solar and battery systems, while organizing and maintaining warranty and service schedules. Collaborate with onsite leaders to allocate labor for service and warranty projects as needed. Train and develop other Field Performance team members through meetings, onboarding, and best-practice sessions, and consistently exceed field performance KPIs. Must hold a valid electrical Journeyman License/equivalent per state requirements.

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FursaFursa
Sunrun
Sunrun
1 month ago

Certified Field Performance Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Perform advanced troubleshooting and complex service diagnosis for residential solar and battery systems, while organizing and maintaining warranty and service schedules. Collaborate with onsite leaders to allocate labor for service and warranty projects as needed. Train and develop other Field Performance team members through meetings, onboarding, and best-practice sessions, and consistently exceed field performance KPIs. Must hold a valid electrical Journeyman License/equivalent per state requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Perform advanced troubleshooting and complex service diagnosis for solar and battery systems.
  • •Organize, lead, and maintain the warranty and service schedule.
  • •Work with the Electrical Foreman, Construction Supervisor, and Branch Manager to allocate labor for service and warranty projects.
  • •Train and develop Field Service and Field Communications Technicians, including leading regular best-practice meetings and supporting onboarding.
  • •Exceed field performance KPIs (e.g., turnaround time, experience rating, average dispatches) and assist with inspections and site audits when assigned.

Pay and Benefits

Salary: USD 46.61 - 62.15 hourly

Key Requirements

  • •3+ years of field construction experience, including at least 1 year as a service technician in the solar industry.
  • •High school diploma required.
  • •Valid electrical Journeyman License/Electrician Certification (or equivalent) required per local and state requirements (e.g., wireman license).
  • •Knowledge of NEC and applicable codes/standards, including ability to interpret single line drawings and PV systems from roof to meter.
  • •PV design or PV electrical experience is preferred.
Experience:3+ yearsSolarResidential energyField serviceConstructionSolar industry
Education:High School
Skills:TeamworkCustomer serviceCommunicationOrganizational skillsProblem solving
Licenses:Journeyman LicenseElectrician CertificationWireman license
Tech Stack:NECPV systemsSingle line drawingsSolar interconnectionWarranty schedulingService diagnosis

Company Brief

Sunrun
Provides residential solar, battery storage, and energy services that help homeowners generate and manage clean electricity. Sunrun designs, installs, finances, and maintains home solar systems and related products across the United States.
Industry: Solar Energy
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2007
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