Lead Supervisor II

Tapestry
Waterloo, New York
Workplace: OnsitePart time16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Collaboration","Customer focus","Feedback","Interpersonal skills","Dealing with ambiguity","Driving results","Learning agility","Conflict resolution"]

Lead a customer-facing retail team to deliver exceptional in-store experiences and achieve sales targets as a Coach Brand Ambassador. Maintain strong leadership on the sales floor, implement company initiatives, and build an inclusive culture. Analyze sales data to recommend improvements, support recruiting and training, and provide feedback and guidance to develop individuals and meet store goals and KPIs.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead a customer-facing retail team to deliver exceptional in-store experiences and achieve sales targets as a Coach Brand Ambassador. Maintain strong leadership on the sales floor, implement company initiatives, and build an inclusive culture. Analyze sales data to recommend improvements, support recruiting and training, and provide feedback and guidance to develop individuals and meet store goals and KPIs.
Location: Waterloo, New York
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Serve as a Brand Ambassador by embodying Coach values and increasing brand awareness.
  • •Lead implementation of company initiatives and support full operation of the business.
  • •Monitor and analyze sales data to identify trends, recommend improvements, and execute forward-planned strategies for store goals/KPIs.
  • •Support recruiting, interviewing, performance evaluation, training, and provide HR/conflict resolution support when leadership is absent.

Pay and Benefits

Salary: 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift, carry, and move at least 25 pounds regularly, and up to 50 pounds occasionally.
  • •Strong leadership presence on the sales floor to drive sales targets and exceptional customer experience.
  • •Maintain trust and integrity while supporting collaboration and an inclusive culture within the store and organization.
  • •Ability to monitor and analyze sales data, identify trends, and make recommendations to improve store performance and team development.
Experience:1+ yearsRetail
Skills:LeadershipCollaborationCustomer focusFeedbackInterpersonal skillsDealing with ambiguityDriving resultsLearning agilityConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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