Manager, Services Consulting

Braze
New York, London, San Francisco, Chicago, Austin, Singapore, Sydney
Workplace: HybridFull timeUSD 136,800 - 204,800 annuallyFunction: Consulting & AdvisoryExperience: 4+ yearsSkills: ["Communication","Presentation","Stakeholder management","Mentorship","Time management","Problem-solving"]

Lead a Services Consulting team of 4+ global individual contributors, mentoring them to deliver pre-sales consultancy and service delivery expertise. Partner with Sales to support deal cycles, including RFPs, pitches, and on-site sessions, while shaping subject-matter expertise in Braze service offerings. Own expectation management between sales and post-sales leadership, conduct discovery with prospects, and help build go-to-market materials, talk tracks, and training to scale service package adoption.

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Braze
Braze
1 month ago

Manager, Services Consulting

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead a Services Consulting team of 4+ global individual contributors, mentoring them to deliver pre-sales consultancy and service delivery expertise. Partner with Sales to support deal cycles, including RFPs, pitches, and on-site sessions, while shaping subject-matter expertise in Braze service offerings. Own expectation management between sales and post-sales leadership, conduct discovery with prospects, and help build go-to-market materials, talk tracks, and training to scale service package adoption.
Location: New York, London, San Francisco, Chicago, Austin, Singapore, Sydney
Workplace: Hybrid
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Manager level

Key Responsibilities

  • •Coach, mentor, and manage 4+ global individual contributors, with future growth and hiring potential.
  • •Collaborate with Sales teams to support deal cycles, including RFPs, pitches, and on-site sessions.
  • •Build and maintain subject matter expertise in supported Braze service offerings to enable effective pre-sales consultancy.
  • •Manage expectations to deliver for sales and post-sales leadership, liaising closely with post-sales leadership.
  • •Conduct discovery with prospective customers and lead development of sales go-to-market materials, talk tracks, and training.
Travel: Medium travel

Pay and Benefits

Salary: USD 136,800 - 204,800 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceRetirementEquityPaid LeaveLearning BudgetParental Leave

Key Requirements

  • •4+ years of experience in SaaS pre-sales or service delivery, consulting, or business analysis.
  • •Excellent communicator, presenter, and storyteller with significant client-facing experience.
  • •Stakeholder management experience with senior leadership internal and external stakeholders (e.g., Head of CRM, VP/Director, C-suite).
  • •Experience working with Sales teams during deal cycles, or exposure to sales motions from a post-sales role.
  • •Strong time management with autonomy, initiative, and prioritization; comfortable traveling for on-site meetings.
Experience:4+ yearsSaaSPre-salesService deliveryConsultingBusiness analysis
Skills:CommunicationPresentationStakeholder managementMentorshipTime managementProblem-solving
Languages:English
Tech Stack:SaaSRFPsPitches

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn