13 hours ago

User Product Experience Manager - TikTok

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own the user experience of the TikTok product by partnering with cross-functional teams to identify experience issues, create optimization plans, and drive implementation with product, R&D, and algorithms. Analyze user needs using business context and user feedback research, monitor experience health metrics, and proactively address risks based on strategy, feature updates, and rule changes in your business segment.

Location: Singapore

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Drive the user experience of TikTok product by identifying experience issues and developing optimization plans and strategies.
•Implement solutions in collaboration with core teams including product, R&D, and algorithms.
•Proactively identify and address potential experience issues based on upstream product strategy, feature updates, and business segment rule changes.
•Partner with internal teams and external partners to resolve user requests related to product features.
•Review relevant rules/products/strategies, monitor experience data and levels, and quickly surface existing experience issues.

Key Requirements

•Bachelor's degree or above, with more than three years of work experience.
•In-depth understanding of user experience and competitor dynamics, with strong analytical judgment.
•Empathy for user feedback and pain points, with logical thinking and decomposition skills.
•Strong cross-functional coordination and collaboration skills, with a goal-oriented, proactive approach to driving improvements.
•Demonstrated experience working across multiple locations and time zones (preferred) and PMO experience (preferred).

Education:Bachelor's

Skills:Analytical skillsEmpathyLogical thinkingCross-functional coordinationProactive problem-solving

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

13 hours ago

User Product Experience Manager - TikTok

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Singapore

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Drive the user experience of TikTok product by identifying experience issues and developing optimization plans and strategies.
•Implement solutions in collaboration with core teams including product, R&D, and algorithms.
•Proactively identify and address potential experience issues based on upstream product strategy, feature updates, and business segment rule changes.
•Partner with internal teams and external partners to resolve user requests related to product features.
•Review relevant rules/products/strategies, monitor experience data and levels, and quickly surface existing experience issues.

Key Requirements

•Bachelor's degree or above, with more than three years of work experience.
•In-depth understanding of user experience and competitor dynamics, with strong analytical judgment.
•Empathy for user feedback and pain points, with logical thinking and decomposition skills.
•Strong cross-functional coordination and collaboration skills, with a goal-oriented, proactive approach to driving improvements.
•Demonstrated experience working across multiple locations and time zones (preferred) and PMO experience (preferred).

Education:Bachelor's

Skills:Analytical skillsEmpathyLogical thinkingCross-functional coordinationProactive problem-solving

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn