Customer Service Operations Representative (Ventura)

Curri
United States
Workplace: OnsiteFull timeUSD 24 - 24 hourlyFunction: Customer Support (Service Desk)Skills: ["Critical thinking","Problem-solving","Communication","Customer service","Self-starter"]

Join Curri’s Customer Operations Team to coordinate deliveries end-to-end and ensure every drop-off is successful. You’ll provide best-in-class customer and driver support via chat and phone, communicate with pickup and drop-off contacts, and surface operational feedback to optimize logistics. Ideal for a proactive problem-solver who can think from first principles and has strong communication skills and G-Suite proficiency.

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Curri
Curri
2 days ago

Customer Service Operations Representative (Ventura)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Join Curri’s Customer Operations Team to coordinate deliveries end-to-end and ensure every drop-off is successful. You’ll provide best-in-class customer and driver support via chat and phone, communicate with pickup and drop-off contacts, and surface operational feedback to optimize logistics. Ideal for a proactive problem-solver who can think from first principles and has strong communication skills and G-Suite proficiency.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Facilitate deliveries from booking through successful drop-off
  • •Provide customer and driver support via chat and phone
  • •Communicate with pickup and drop-off contacts to complete deliveries smoothly
  • •Identify pain points and provide operational feedback to optimize logistics

Pay and Benefits

Salary: USD 24 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kEquity Grant

Key Requirements

  • •Positive attitude and willingness to learn in a fast-paced environment
  • •Strong critical thinking and problem-solving skills
  • •Excellent written and verbal communication skills
  • •Top-notch customer service skills
  • •Proficiency in G-Suite (Google Docs, Google Sheets)
Skills:Critical thinkingProblem-solvingCommunicationCustomer serviceSelf-starter
Tech Stack:G-SuiteGoogle DocsGoogle Sheets

Company Brief

Curri
On-demand logistics platform specializing in last-mile delivery of construction materials and supplies, connecting contractors, suppliers, and drivers to streamline rapid deliveries to job sites.
Industry: Last Mile Delivery
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Phoenix, United States
Website