Client Solutions Manager, Amazon

TikTok
São Paulo
Full timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Communication","Collaboration","Project management","Stakeholder management","Problem-solving"]

Work with the Amazon GA&A team to support sales and deliver best-in-class client service. Partner with internal teams to negotiate, manage, and optimize complex opportunities across the full marketing funnel, using data and analytics to create measurement solutions and reporting. Build trusted relationships with advertisers, educate partners on TikTok features, and drive revenue growth through insights, upsell conversations, and proactive troubleshooting.

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FursaFursa
TikTok
TikTok
4 hours ago

Client Solutions Manager, Amazon

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Work with the Amazon GA&A team to support sales and deliver best-in-class client service. Partner with internal teams to negotiate, manage, and optimize complex opportunities across the full marketing funnel, using data and analytics to create measurement solutions and reporting. Build trusted relationships with advertisers, educate partners on TikTok features, and drive revenue growth through insights, upsell conversations, and proactive troubleshooting.
Location: São Paulo
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Partner with Brand Partnerships Managers and the Team Lead to manage and grow relationships with advertisers.
  • •Spearhead development and implementation of plans, measurement solutions, and reporting for performance campaigns and custom programs/sponsorships.
  • •Manage inventory booking and presale pipeline, reporting, and opportunity accuracy in the CRM platform.
  • •Recommend optimization strategies and monitor execution to exceed KPIs and advance learning agendas.
  • •Educate partners on TikTok features and product solutions to scale industry knowledge and drive education and advertiser satisfaction.

Key Requirements

  • •4+ years of experience in account management or media services roles in digital marketing or ad tech.
  • •Excellent communication and collaboration across businesses, cross-functional teams, and geographies.
  • •Strong project management skills for prioritizing and managing tasks in a fast-paced environment, including status meetings and action items.
  • •Track record of supporting revenue goals.
  • •Ability to analyze data and identify insights using datasets from Ads Manager platform and Brand Lift Studies.
Experience:4+ yearsDigital marketingAd techMedia services
Skills:CommunicationCollaborationProject managementStakeholder managementProblem-solving
Tech Stack:Ads ManagerBrand Lift StudiesCRM

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn