Sales Associate

Tapestry
Kuala Lumpur
Workplace: OnsiteFull timeFunction: SalesSkills: ["Interpersonal communication","Multitasking","Prioritization","Teamwork","Customer focus"]

Deliver exceptional in-store customer engagement by greeting guests, demonstrating strong brand/product knowledge, and helping them create complete looks. Use storytelling and styling expertise to drive sales, suggest add-ons, and guide customers through purchase decisions for a seamless checkout experience. Maintain operational excellence through stockroom organization and accurate POS transactions, and contribute to a collaborative retail team.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Deliver exceptional in-store customer engagement by greeting guests, demonstrating strong brand/product knowledge, and helping them create complete looks. Use storytelling and styling expertise to drive sales, suggest add-ons, and guide customers through purchase decisions for a seamless checkout experience. Maintain operational excellence through stockroom organization and accurate POS transactions, and contribute to a collaborative retail team.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Greet guests warmly, demonstrate strong product knowledge, and ask follow-up questions to understand customer needs.
  • •Provide styling advice, suggest add-ons, create complete looks, and use creativity to show multiple ways to wear products.
  • •Guide customers through purchase decisions and ensure a seamless checkout experience.
  • •Drive results through strong customer connections, storytelling, and knowledge of brand and product attributes across categories.
  • •Maintain operational excellence, including stockroom organization and POS transactions.

Key Requirements

  • •Professional selling skills with exceptional interpersonal and communication abilities.
  • •Prior experience in a retail environment.
  • •Ability to multitask, prioritize, and work collaboratively in a team setting.
  • •Social media awareness and willingness to learn omni/virtual selling techniques.
  • •English proficiency (or local language proficiency per market) and availability for a flexible retail schedule.
Experience:Retail
Skills:Interpersonal communicationMultitaskingPrioritizationTeamworkCustomer focus
Languages:English
Tech Stack:POSSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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