Senior Platform Engineer

Autodesk
Dublin
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsSkills: ["Communication","Leadership","Problem-solving"]

Senior Platform Support Engineer in Autodesk’s DevRel Enablement group provides expert-level, hands-on support for internal developers using shared platforms, CI/CD systems, and deployment tooling. You’ll troubleshoot complex platform/pipeline issues, enable self-service workflows, and improve platform usability and documentation across global regions, leveraging automation and AI-assisted tooling to scale support and developer enablement.

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FursaFursa
Autodesk
Autodesk
6 months ago

Senior Platform Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Senior Platform Support Engineer in Autodesk’s DevRel Enablement group provides expert-level, hands-on support for internal developers using shared platforms, CI/CD systems, and deployment tooling. You’ll troubleshoot complex platform/pipeline issues, enable self-service workflows, and improve platform usability and documentation across global regions, leveraging automation and AI-assisted tooling to scale support and developer enablement.
Location: Dublin
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Provide advanced, hands-on technical support for internal developers using shared platforms, CI/CD systems, and developer tooling
  • •Triage and resolve complex issues across CI/CD pipelines, deployment platforms, API platforms, observability tools, and AWS services
  • •Act as a senior escalation point for cross-platform problems requiring deep systems understanding
  • •Perform root cause analysis for recurring platform issues and drive durable fixes with partner teams
  • •Mentor junior engineers and contribute to improving team processes and operational maturity

Key Requirements

  • •8+ years of experience in platform engineering, SRE, DevOps, or advanced technical support roles
  • •Strong written and verbal communication skills with ability to explain complex issues to developers and stakeholders
  • •Demonstrated ownership and accountability in resolving issues
  • •Experience leveraging AI or ML-assisted tools to automate analysis and improve workflows
  • •Proficiency in at least one scripting or programming language (Python, Shell, Bash, Groovy, etc.)
Experience:8+ yearsDevOpsPlatform engineeringSRE
Skills:CommunicationLeadershipProblem-solving
Tech Stack:JenkinsCloudBeesGitHub ActionsKubernetesSpinnakerAWSArtifactoryApigeeAPIMSplunkCloudOSPythonShellBashGroovy

Company Brief

Autodesk
Provides design and engineering software for architecture, construction, manufacturing, media, and entertainment industries, offering CAD, BIM, and 3D modeling tools to enable product and infrastructure design workflows.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Rafael, United States
Founded: 1982
Glassdoor
Glassdoor: 3.9
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