Relationship Manager

Discover Financial
Phoenix
Workplace: OnsiteFull timeUSD 74,200 - 84,700 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Relationship building","Strategic thinking","Communication","Customer service","Analysis"]

Manage and grow relationships with Auto Finance dealerships by acting as the first point of contact for underwriting and funding issues. You’ll partner with dealers and outside sales managers, make outbound calls to capture business, handle inbound inquiries, analyze territories to build a plan, and adjust goals throughout the month to achieve targets.

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FursaFursa
Discover Financial
Discover Financial
4 days ago

Relationship Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Manage and grow relationships with Auto Finance dealerships by acting as the first point of contact for underwriting and funding issues. You’ll partner with dealers and outside sales managers, make outbound calls to capture business, handle inbound inquiries, analyze territories to build a plan, and adjust goals throughout the month to achieve targets.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Cultivate and maintain positive relationships with dealerships.
  • •Optimize phone-based communication by creating strategic deals and goals with dealerships.
  • •Review underwriting structure for COAF and guide deals in house for funding.
  • •Analyze territory production goals and adjust plans throughout the month to achieve targets.
  • •Partner with peers and teammates to align operations and meet mutual objectives.

Pay and Benefits

Salary: USD 74,200 - 84,700 annually

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of experience in financial services, or at least 1 year of B2B sales experience.
  • •2+ years of experience in auto finance.
  • •2+ years of experience in customer relations.
  • •5+ years of experience in customer service.
Education:Bachelor's in Business
Skills:Relationship buildingStrategic thinkingCommunicationCustomer serviceAnalysis

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn