Prestige Sales Leader / Manager - Hang Seng Bank (HK) (Mongkok, Kowloon, HK)

HSBC
Hong Kong
Workplace: OnsiteFull timeFunction: SalesEducation: bachelorsSkills: ["Communication","Interpersonal","Analytical","Self-motivation","Leadership"]

Lead the Prestige Banking Centre with localized sales and marketing plans, manage operations and risk, and drive customer loyalty and high-net-worth client engagement. Build product knowledge and selling skills through team coaching and sessions, while ensuring strong service quality and productive performance in a high-end branch network.

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HSBC
HSBC
6 months ago

Prestige Sales Leader / Manager - Hang Seng Bank (HK) (Mongkok, Kowloon, HK)

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Job Summary

Lead the Prestige Banking Centre with localized sales and marketing plans, manage operations and risk, and drive customer loyalty and high-net-worth client engagement. Build product knowledge and selling skills through team coaching and sessions, while ensuring strong service quality and productive performance in a high-end branch network.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Formulate and implement localized sales and marketing plans for the Prestige Banking Centre to achieve the assigned business targets, as well as direct and manage the operation of the centre to maximize service quality and productivity
  • •Develop relationship management systems and implement various customer loyalty programs to maximize customer loyalty and monitor customer attrition rate
  • •Organize product briefing, experience sharing and role play sessions to enhance team members’ product/investment knowledge and selling skills
  • •Manage operational risk, including its identification, assessment, mitigation and controls, loss identification and reporting by observing the relevant policies and guidelines issued by the Bank and the Group
  • •Oversee branch operations and ensure high-quality customer service and sales performance within the Prestige Banking Centre

Key Requirements

  • •University degree in Business Administration or other relevant qualifications such as CFA, CFP or CFMP
  • •Holder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) is preferred
  • •Proven sales experience including managing the portfolio of high net worth customers
  • •Good communication, interpersonal and analytical skills
  • •Proficiency in both English and Chinese
Experience:BankingRetail bankingWealth management
Education:Bachelor's
Skills:CommunicationInterpersonalAnalyticalSelf-motivationLeadership
Certifications:ARWPCRWPECFCB
Languages:EnglishChinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn