Radisson Blu Aqua Chicago - Night Audit Representative

Choice Hotels
Chicago
Workplace: OnsiteFull timeFunction: Finance & AccountingExperience: 1+ yearsSkills: ["Guest service","Communication","Teamwork","Independent work","Attention to detail"]

Provide superior overnight guest service while ensuring 100% guest satisfaction. Accurately record, report, and reconcile property receipts; follow cash handling procedures; collect payments at checkout; and complete end-of-day front desk and night audit tasks. Balance credit card postings, maintain database integrity, prepare daily reports, and prep systems for the next day. Communicate professionally, support other departments, and handle guest issues with empathy and follow-through.

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Choice Hotels
Choice Hotels
1 month ago

Radisson Blu Aqua Chicago - Night Audit Representative

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Source: Company careers pageValidated by: Fursa AI
Last checked: 46 days agoStatus: Live

Job Summary

Provide superior overnight guest service while ensuring 100% guest satisfaction. Accurately record, report, and reconcile property receipts; follow cash handling procedures; collect payments at checkout; and complete end-of-day front desk and night audit tasks. Balance credit card postings, maintain database integrity, prepare daily reports, and prep systems for the next day. Communicate professionally, support other departments, and handle guest issues with empathy and follow-through.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Entry level

Key Responsibilities

  • •Provide fast-paced, overnight guest service to ensure 100% guest satisfaction.
  • •Record and report property receipts accurately and timely, following cash handling procedures.
  • •Perform end-of-day front desk and night audit functions, including cashier audit accuracy, credit card balancing, and master bill auditing.
  • •Prepare computer systems for the following day and ensure daily backups of files/tapes.
  • •Prepare, balance, post, and distribute daily reports; interact professionally and assist other departments as needed.

Key Requirements

  • •Minimum one-year hotel front desk experience or other hotel/customer service experience.
  • •Experience with the Opera system is preferred.
  • •Proficient math skills, including accurate calculations using a 10-key calculator.
  • •Strong verbal, written, and interpersonal communication skills, with strong attention to detail.
  • •Must be available to work overnight and on a flexible schedule (holidays and weekends).
Experience:1+ yearsHospitalityHotel front deskCustomer service
Skills:Guest serviceCommunicationTeamworkIndependent workAttention to detail
Tech Stack:Opera10-key calculatorComputer systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Choice Hotels
Operates and franchises a global portfolio of hotel brands, providing reservation, marketing, and franchise support services to independent and chain hotels across economy to upscale segments.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Rockville, United States
Founded: 1939
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