Client Solution Manager (Food and Beverage), Vietnam

TikTok
Ho Chi Minh City
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Analytical","Strategic thinking","Business planning","Consultative selling","Stakeholder management"]

Serve as a consultative partner for F&B brands on TikTok’s advertising and measurement solutions, translating marketing objectives into business outcomes. Own post-sale account growth, campaign setup and performance monitoring, and reporting with actionable insights. Stay current on product, market, and competitor developments to guide next steps. Partner with internal and agency stakeholders to drive product adoption (e.g., Pixels, MMPs, TikTok Shop) and improve revenue impact.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solution Manager (Food and Beverage), Vietnam

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Last checked: 29 minutes agoStatus: Live

Job Summary

Serve as a consultative partner for F&B brands on TikTok’s advertising and measurement solutions, translating marketing objectives into business outcomes. Own post-sale account growth, campaign setup and performance monitoring, and reporting with actionable insights. Stay current on product, market, and competitor developments to guide next steps. Partner with internal and agency stakeholders to drive product adoption (e.g., Pixels, MMPs, TikTok Shop) and improve revenue impact.
Location: Ho Chi Minh City
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Consult with F&B brand clients and internal stakeholders on TikTok solutions, including product adoption, strategy, and optimizations tied to business goals.
  • •Build Test & Learn plans using measurement solutions (e.g., BLS, CLS, Ad Effectiveness) and drive adoption of Pixels, MMPs, and TikTok Shop where applicable.
  • •Manage and grow post-sale relationships, steer account success to drive brand awareness, consideration, and conversion, and challenge media plans for effectiveness.
  • •Own campaign setup checks, monitor performance, and provide optimization suggestions throughout the client lifecycle.
  • •Track revenue attainment and impact, contribute to account & opportunity planning, and share client/market learnings across Client Solutions Teams via case studies or ad hoc sharing.

Key Requirements

  • •Bachelor’s degree or above in Marketing, Business, Advertising, Media, Communications, or a related field.
  • •3+ years of experience in digital advertising, media planning, sales, marketing, business development, or related commercial functions.
  • •Proven record of delivering revenue growth and exceeding business targets.
  • •Strong understanding of digital advertising, media planning, branding, performance marketing, and marketing measurement.
  • •Experience managing senior stakeholders, including C-level executives and agency leadership teams.
Experience:3+ yearsDigital advertisingMedia planningPerformance marketingMarketing measurementOmnichannel marketing
Education:Bachelor's in Marketing, Business, Advertising, Media, Communications (or related fields)
Skills:AnalyticalStrategic thinkingBusiness planningConsultative sellingStakeholder management
Tech Stack:TikTokPixelsMMPsTikTok ShopBLSCLSAd Effectiveness

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn