Technical Service Engineer

Emerson
Shanghai
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Continuous learning","Hands-on skills","Customer-centric"]

Provide on-site technical service for low-voltage electrical and electronic equipment, including installation, commissioning, maintenance, and repairs. Support customers with training and application assistance, follow up on acceptance after installations, and document service history. Diagnose equipment failures by identifying root causes, support welding application debugging, and coordinate internal teams to resolve complex issues while driving revenue across the product lifecycle.

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Emerson
Emerson
1 month ago

Technical Service Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Provide on-site technical service for low-voltage electrical and electronic equipment, including installation, commissioning, maintenance, and repairs. Support customers with training and application assistance, follow up on acceptance after installations, and document service history. Diagnose equipment failures by identifying root causes, support welding application debugging, and coordinate internal teams to resolve complex issues while driving revenue across the product lifecycle.
Location: Shanghai
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Install, commission, maintain, and repair equipment while supporting customer training and application needs.
  • •Generate revenue throughout the product lifecycle.
  • •Follow up on customer acceptance after new equipment installations.
  • •Provide technical analysis for equipment failures by identifying root causes and proposing solutions.
  • •Document customer service cases in the customer service system and coordinate internal teams to diagnose and resolve complex issues.
Travel: High travel

Pay and Benefits

Perks:Health InsuranceEmployee AssistanceParental LeavePaid LeaveHoliday Leave

Key Requirements

  • •Bachelor's degree or above in Electrical Automation.
  • •3+ years of technical experience in low-voltage electrical equipment or electronic equipment.
  • •Ability to read and understand electrical schematics/electronic circuit diagrams, pneumatic circuit diagrams, and mechanical drawings.
  • •Excellent English reading, writing, and communication skills.
  • •Proficient in office software operation.
Experience:3+ years
Education:Bachelor's in Electrical Automation
Skills:CommunicationInterpersonal skillsContinuous learningHands-on skillsCustomer-centric
Languages:English
Tech Stack:Office softwareElectrical schematicsElectronic circuit diagramsPneumatic circuit diagramsMechanical drawings

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn