Cross Functional Store Manager

CarMax
United States
Workplace: OnsiteFull timeUSD 79,000 - 138,300 annuallyFunction: Business OperationsSkills: ["Problem-solving","Collaboration","Communication","Leadership","Independent decision-making","Customer focus"]

Lead and develop a team of 10–15 associates across sales, service, merchandising, and operations to deliver an exceptional customer experience. Drive store budget and performance results, manage daily operations and staffing, and communicate business outcomes to stakeholders. Oversee associate development, training, and performance management while ensuring compliance with CarMax policies, risk/asset protection standards, and Environmental, Health & Safety (EH&S) requirements. Work rotating schedules and occasionally travel for meetings and training.

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CarMax
CarMax
2 days ago

Cross Functional Store Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead and develop a team of 10–15 associates across sales, service, merchandising, and operations to deliver an exceptional customer experience. Drive store budget and performance results, manage daily operations and staffing, and communicate business outcomes to stakeholders. Oversee associate development, training, and performance management while ensuring compliance with CarMax policies, risk/asset protection standards, and Environmental, Health & Safety (EH&S) requirements. Work rotating schedules and occasionally travel for meetings and training.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Develop and execute strategies to achieve store budgets and performance metrics aligned with corporate goals.
  • •Plan and manage daily operations, monitor staffing levels, and adjust proactively to ensure a seamless customer experience.
  • •Analyze and present business results to the Location General Manager and other stakeholders.
  • •Lead associate development and engagement, including timely feedback and performance management.
  • •Oversee training across sales, service, merchandising, and operations while ensuring compliance with asset protection, risk management, operational standards, and EH&S requirements.
Travel: Low travel

Pay and Benefits

Salary: USD 79,000 - 138,300 annually
Perks:Paid SickPaid LeaveHoliday Pay

Key Requirements

  • •Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
  • •Strong problem-solving and collaboration skills to address complex challenges effectively.
  • •Exceptional communication skills for engaging associates and customers.
  • •Proven ability to model and encourage exceptional team behaviors while making independent business decisions.
  • •Valid driver’s license meeting CarMax safety standards.
Skills:Problem-solvingCollaborationCommunicationLeadershipIndependent decision-makingCustomer focus
Licenses:Driver’s license

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn