Area Customer Experience Specialist - Temple Main Street, TX

Serve as a financial concierge for walk-in customers across multiple branch locations, delivering best-in-class service while retaining and growing consumer and business relationships. Process transactions with accurate cash controls, resolve customer issues, and educate customers on deposits, loans, and banking technology. Support and refer customers as needed, adhere to operational and regulatory policies, and travel dependably between branches to create consistent in-branch experiences.