Telesales Agent

Dubizzle
Riyadh
Workplace: OnsiteFull timeFunction: SalesExperience: 1-2 yearsEducation: bachelorsSkills: ["Negotiation","Consultative sales","Organization","Problem-solving","Customer service","Communication","Rebuttal handling","Composure","Empathy","Flexibility","Learning","Reflection"]

Drive inbound and outbound telesales for Bayut packages and services, pitching offers and cross-selling/up-selling based on customer needs. Record calls, meetings, and sales details in the CRM, identify buyer profiles (B2B/B2C/C2C), and coordinate with other departments to resolve complaints. Meet monthly KPIs and revenue targets while supporting field sales handoffs and ensuring timely customer payment collection.

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FursaFursa
Dubizzle
Dubizzle
6 days ago

Telesales Agent

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Drive inbound and outbound telesales for Bayut packages and services, pitching offers and cross-selling/up-selling based on customer needs. Record calls, meetings, and sales details in the CRM, identify buyer profiles (B2B/B2C/C2C), and coordinate with other departments to resolve complaints. Meet monthly KPIs and revenue targets while supporting field sales handoffs and ensuring timely customer payment collection.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Drive sales by calling existing and potential customers to pitch Bayut packages and services.
  • •Handle inbound and outbound telephone calls and assist with customer inquiries.
  • •Cross-sell or up-sell products/services based on customer needs and identify upsell opportunities.
  • •Accurately record and process sales and call details in the CRM; classify buyer profiles (B2B/B2C/C2C).
  • •Meet monthly KPIs and revenue targets, liaise to resolve complaints, and support payment collection and field sales handoffs when needed.

Pay and Benefits

Perks:Health InsuranceLearning Budget

Key Requirements

  • •(1-2) years of telesales experience
  • •Proven track record of meeting sales quota, preferably over the phone
  • •Good knowledge of the Real Estate industry
  • •Excellent command of English & Arabic (verbal and written)
  • •Proficiency in call centre systems/solutions and Microsoft Office applications
Experience:1-2 yearsReal estateCall center
Education:Bachelor's in marketing, communications, business administration, or related fields
Skills:NegotiationConsultative salesOrganizationProblem-solvingCustomer serviceCommunicationRebuttal handlingComposureEmpathyFlexibilityLearningReflection
Languages:EnglishArabic
Tech Stack:CRMMicrosoft OfficeCall centre systems

Company Brief

Dubizzle
Dubizzle operates the leading classifieds marketplace in the UAE and MENA, connecting buyers and sellers for cars, property, jobs and general goods through web and mobile platforms. It is part of a larger group that includes property and automotive portals.
Industry: Online Marketplaces
Company Size: Medium (51 to 250 employees)
Revenue: USD 100M to 250M
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 2005
Glassdoor
Glassdoor: 3.5
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