MongoDB

1 week ago

Technical Services Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Advise MongoDB’s largest customers and solve complex issues across the MongoDB ecosystem, including architecture, performance, recovery, and security. Work in a frontline technical services environment, collaborate with product management and development teams, and build internal support tools for benchmarking and diagnostics. Use strong systems, networking, and storage engineering knowledge to troubleshoot end-to-end problems and mentor new team members.

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Advise customers and resolve complex MongoDB issues across architecture, performance, recovery, security, and related areas.
•Work with standard methodologies for running MongoDB at scale, providing expertise as a technical resource for troubleshooting.
•Collaborate with product management and development teams to advocate for customer needs and feedback.
•Contribute to internal projects, including building support tools for performance, benchmarking, and diagnostics.
•Mentor and ramp new team members, and drive initiatives to build knowledge of new product lines within the MongoDB ecosystem.

Pay and Benefits

Perks:Parental LeaveFertility Assistance

Key Requirements

•Systems engineering experience across Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting.
•Strong understanding of networking concepts and protocols such as DNS, TCP/IP, and SSL/TLS.
•Storage engineering experience including NAS, SAN, SSD, multi-pathing, and caching.
•Experience building and maintaining complex mission-critical production database systems.
•Ability to read code and perform basic scripting in one or more languages such as Java, Python, Ruby, C, C++, C#, JavaScript (node.js), or Go.

Experience:Mission-critical databasesNoSQL

Skills:Problem-solvingCustomer serviceInitiativeTeamworkCollaborationMentoringCalm under pressureRapid learningAdvocacy

Certifications:MongoDB Certified DBA Associate

Languages:En

Tech Stack:MongoDBAtlasCloud ManagerLinuxDNSTCP/IPSSL/TLSNASSANSSDMulti-pathingCachingKubernetesAWSAzureGCPLDAPKerberosADGit

Company Brief

MongoDB

Develops MongoDB, a leading general-purpose, document-based database platform that enables developers and enterprises to build scalable, high-performance applications with flexible data models and cloud-native capabilities.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn

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MongoDB

1 week ago

Technical Services Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Advise customers and resolve complex MongoDB issues across architecture, performance, recovery, security, and related areas.
•Work with standard methodologies for running MongoDB at scale, providing expertise as a technical resource for troubleshooting.
•Collaborate with product management and development teams to advocate for customer needs and feedback.
•Contribute to internal projects, including building support tools for performance, benchmarking, and diagnostics.
•Mentor and ramp new team members, and drive initiatives to build knowledge of new product lines within the MongoDB ecosystem.

Pay and Benefits

Perks:Parental LeaveFertility Assistance

Key Requirements

•Systems engineering experience across Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting.
•Strong understanding of networking concepts and protocols such as DNS, TCP/IP, and SSL/TLS.
•Storage engineering experience including NAS, SAN, SSD, multi-pathing, and caching.
•Experience building and maintaining complex mission-critical production database systems.
•Ability to read code and perform basic scripting in one or more languages such as Java, Python, Ruby, C, C++, C#, JavaScript (node.js), or Go.

Experience:Mission-critical databasesNoSQL

Skills:Problem-solvingCustomer serviceInitiativeTeamworkCollaborationMentoringCalm under pressureRapid learningAdvocacy

Certifications:MongoDB Certified DBA Associate

Languages:En

Tech Stack:MongoDBAtlasCloud ManagerLinuxDNSTCP/IPSSL/TLSNASSANSSDMulti-pathingCachingKubernetesAWSAzureGCPLDAPKerberosADGit

Company Brief

MongoDB

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn