Director - Technology Vendor Management

American Express
Philippines
Workplace: HybridFull timeFunction: Procurement & SourcingExperience: 8-12 yearsEducation: bachelorsSkills: ["Leadership","Stakeholder management","Strategic thinking","Operational excellence","Risk management"]

Lead the global Technology Vendor Management organization within Business Process Services (BPS), overseeing a high-performing team across a complex, high-volume operating environment. Set strategic direction, build organizational capability, and strengthen cross-functional partnerships across Technology, HR/Colleague Experience, Global Supply Management, Product, Risk, and Finance. Drive operational excellence through data insights, continuous improvement, automation and transformation, while providing strong risk and control governance across the technology contractor lifecycle.

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FursaFursa
American Express
American Express
1 day ago

Director - Technology Vendor Management

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Last checked: 31 minutes agoStatus: Live

Job Summary

Lead the global Technology Vendor Management organization within Business Process Services (BPS), overseeing a high-performing team across a complex, high-volume operating environment. Set strategic direction, build organizational capability, and strengthen cross-functional partnerships across Technology, HR/Colleague Experience, Global Supply Management, Product, Risk, and Finance. Drive operational excellence through data insights, continuous improvement, automation and transformation, while providing strong risk and control governance across the technology contractor lifecycle.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Procurement & Sourcing
Seniority: Director level

Key Responsibilities

  • •Oversee the global BPS organization within Technology Vendor Management, setting strategic direction and objectives.
  • •Lead and develop a high-performing team, building leadership pipeline and organizational capability.
  • •Build trusted partnerships and influence across Technology, HR/Colleague Experience, Global Supply Management, Product, Risk, and Finance.
  • •Champion operational excellence by using data to improve performance, simplify processes, enhance customer experience, and identify automation opportunities.
  • •Provide risk and control leadership and governance, ensuring sound decision-making and effective management of operational and compliance risk.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceRetirementPaid ParentalDisability InsuranceFlexible Working

Key Requirements

  • •Bachelor’s degree required.
  • •8-12 years of experience in technology infrastructure vendor management, contract management, sourcing, procurement, and/or third-party risk management.
  • •5+ years of leadership experience building and developing diverse, high-performing teams.
  • •Proven experience leading teams in a complex, matrixed organization.
  • •Experience with enterprise Vendor Management Systems such as SAP Fieldglass, Workday, Beeline, or Coupa Contingent Workforce.
Experience:8-12 yearsVendor managementContract managementSourcingProcurementThird-party risk management
Education:Bachelor's
Skills:LeadershipStakeholder managementStrategic thinkingOperational excellenceRisk management
Tech Stack:SAP FieldglassWorkdayBeelineCoupaFieldglass

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn