Customer Service Delivery Advocate- 4 day work week!

Carvana
Minneapolis
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer-facing","Self-motivated","Energy","Teamwork"]

Deliver vehicles to customers’ doors using custom car haulers while providing a great customer experience. Load and unload vehicles, inspect equipment to ensure vehicles remain safe to drive, complete customer paperwork, and maintain detailed notes in the customer tracking system. Drive safely and maintain a clean driving record while meeting physical demands and scheduling requirements for this 7-days-a-week, rotating-day role.

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FursaFursa
Carvana
Carvana
2 months ago

Customer Service Delivery Advocate- 4 day work week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver vehicles to customers’ doors using custom car haulers while providing a great customer experience. Load and unload vehicles, inspect equipment to ensure vehicles remain safe to drive, complete customer paperwork, and maintain detailed notes in the customer tracking system. Drive safely and maintain a clean driving record while meeting physical demands and scheduling requirements for this 7-days-a-week, rotating-day role.
Location: Minneapolis
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers.
  • •Load/unload vehicles onto haulers and inspect the car-hauler to ensure it maintains safe-to-drive condition.
  • •Complete customer paperwork and include thorough notes in the customer tracking system.
  • •Consistently drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 20 - 22 hourly
Equity and Bonus:Equity
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •2+ years of customer-facing experience.
  • •Ability to perform physically demanding tasks including detailing vehicles and loading/unloading vehicles onto haulers, including occasional extreme weather exposure.
  • •Ability to read, write, speak, and understand English.
  • •Ability to drive frequently and maintain excellent visual acuity and manual dexterity; must possess a valid driver’s license and be at least 21 years of age.
  • •Must be able to obtain required state credentials (e.g., Notary within 90 days, plus other role-specific licenses by location).
Experience:2+ years
Skills:Customer-facingSelf-motivatedEnergyTeamwork
Licenses:Valid driver's licenseNotary (obtained within 90 days)DOT Medical Card
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn