Deployment Strategist

Serval
London
Workplace: OnsiteFull timeGBP 115,000 - 210,000 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Relationship management"]

Own customer engagements from pilot through production launches, designing deployments that fit customer workflows and scale adoption. Build and configure AI agents on Serval’s platform, advise customers on AI strategy, and lead migrations that minimize disruption. Troubleshoot production code in customer-facing environments and translate complex technical concepts for technical and non-technical stakeholders. Partner with Engineering, Sales, and Marketing to turn field learnings into repeatable processes.

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FursaFursa
Serval
Serval
3 days ago

Deployment Strategist

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Last checked: 18 hours agoStatus: Live

Job Summary

Own customer engagements from pilot through production launches, designing deployments that fit customer workflows and scale adoption. Build and configure AI agents on Serval’s platform, advise customers on AI strategy, and lead migrations that minimize disruption. Troubleshoot production code in customer-facing environments and translate complex technical concepts for technical and non-technical stakeholders. Partner with Engineering, Sales, and Marketing to turn field learnings into repeatable processes.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own customer engagements from pilot through production launch by designing and delivering deployments that fit customer workflows and scale adoption.
  • •Build AI agents on Serval’s platform that drive real value for customers.
  • •Advise customers on AI strategy by embedding with them and shaping how they adopt and scale AI.
  • •Lead migrations by designing and executing plans that minimize disruption and ensure seamless adoption.
  • •Partner cross-functionally with Engineering, Sales, and Marketing to turn field learnings into repeatable processes and a sharper go-to-market.

Pay and Benefits

Salary: GBP 115,000 - 210,000 annually
Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • •Degree in Computer Science (or related field) or equivalent hands-on experience.
  • •5+ years in a relevant role (product, engineering, consulting, founder).
  • •Strong communication and relationship management; able to translate complex technical concepts for technical and non-technical stakeholders.
  • •Hands-on technical ability to read and troubleshoot production code in customer-facing environments, including code paths, database state, and API requests/responses.
  • •Working knowledge of APIs and REST, IAM, and SQL for data analysis.
Education:Bachelor's
Skills:CommunicationRelationship management
Tech Stack:APIsRESTIAMSQL

Company Brief

Serval
Serval builds software solutions for secure communications and collaboration, offering tools that help teams connect, share data, and coordinate workflows across distributed environments.
Industry: SaaS
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