Technology Operations Engineer

BTSE
Malaysia
Workplace: RemoteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 1-5 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Analytical","Collaboration"]

Role focuses on monitoring technology systems, detecting incidents, coordinating incident response, implementing recovery procedures, and improving technology operations within BTSE’s Technology Command Centre, enabling reliable and efficient service desk operations across cross-functional teams.

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FursaFursa
BTSE
BTSE
6 months ago

Technology Operations Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 minutes agoStatus: Live

Job Summary

Role focuses on monitoring technology systems, detecting incidents, coordinating incident response, implementing recovery procedures, and improving technology operations within BTSE’s Technology Command Centre, enabling reliable and efficient service desk operations across cross-functional teams.
Location: Malaysia
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

  • •Monitor the performance of technology systems to detect issues proactively.
  • •Coordinate incident response efforts to address and resolve reported issues promptly.
  • •Implement recovery procedures to restore normal operations following an incident.
  • •Collaborate with all Technology teams to improve service desk operations and incident management processes.
  • •Maintain detailed records of incidents, including status updates and resolution steps.

Key Requirements

  • •Diploma in Computer Science, Information Technology, or related field.
  • •1-5 years of professional experience in IT Technology operations and support.
  • •Proficiency in problem-solving and troubleshooting. Excellent analytical and critical thinking abilities.
  • •Proficient in English & Mandarin.
  • •Effective communication and collaboration skills.
Experience:1-5 yearsFintechBlockchainTechnology
Education:Bachelor's
Skills:CommunicationProblem-solvingAnalyticalCollaboration
Languages:EnglishMandarin

Company Brief

BTSE
BTSE operates a cryptocurrency exchange and digital asset trading platform offering spot, futures, margin trading, and institutional custody solutions, focused on liquidity, security, and a broad range of crypto and fiat trading pairs for retail and institutional clients.
Industry: Trading Platforms
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Founded: 2018
WebsiteLinkedIn