Assistant ICT Engineer

GEMS Education
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-20 yearsSkills: ["Communication","Attention to detail"]

Support day-to-day ICT operations at a school by installing, configuring, and maintaining computers, peripherals, accounts, and classroom/lab equipment. Keep hardware, software, passwords, and work logs current, ensure devices are functional before distribution, and handle tasks like printer maintenance, toner/cartridge refills, and system boot/preloading for lessons. Communicate with users to assess needs and recommend effective solutions while following safeguarding and conduct policies.

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FursaFursa
GEMS Education
GEMS Education
3 days ago

Assistant ICT Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Support day-to-day ICT operations at a school by installing, configuring, and maintaining computers, peripherals, accounts, and classroom/lab equipment. Keep hardware, software, passwords, and work logs current, ensure devices are functional before distribution, and handle tasks like printer maintenance, toner/cartridge refills, and system boot/preloading for lessons. Communicate with users to assess needs and recommend effective solutions while following safeguarding and conduct policies.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Install, configure, and maintain ICT equipment as instructed.
  • •Unpack and install new computers and peripherals; maintain inventory of new equipment.
  • •Set up equipment in offices, classrooms, and labs; create user accounts and profiles.
  • •Perform printer maintenance (head cleaning/alignment) and refill toner/cartridges.
  • •Boot systems and preload software for classroom lessons; maintain hardware/software/password inventories and work logs.

Key Requirements

  • •Working knowledge of Windows Server 2003 (AD, DNS, DHCP, IIS) and network technologies.
  • •Follow GEMS policies, procedures, and codes of conduct at all times.
  • •Maintain accurate records and logs of all work undertaken.
  • •Communicate with users to assess ongoing needs and recommend best practices.
  • •Be able to meet tasks that may require effort beyond the typical workday.
Experience:2-20 years
Skills:CommunicationAttention to detail
Tech Stack:Windows Server 2003ADDNSDHCPIISNetwork technologiesWindows

Company Brief

GEMS Education
GEMS Education is a Dubai-based global operator of private K–12 schools, running a large network of international schools and education services focused on delivering curriculum, teacher development, and student innovation programmes worldwide.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 2000
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