Business Operations Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 17.89 - 20.13 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Communication","Attention to detail","Confidentiality"]

Support store operations as the backbone for sales, auctions, and appraisals—handling accurate paperwork processing, title/payoff documentation, and auction/appraisal transactions. Manage cash handling tasks such as receiving payments, preparing deposits, and following security protocols. Provide customer-facing assistance, perform clerical work (filing, data entry, reconciliation), and support store operations by training/mentoring associates while maintaining EH&S standards.

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CarMax
CarMax
3 days ago

Business Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Support store operations as the backbone for sales, auctions, and appraisals—handling accurate paperwork processing, title/payoff documentation, and auction/appraisal transactions. Manage cash handling tasks such as receiving payments, preparing deposits, and following security protocols. Provide customer-facing assistance, perform clerical work (filing, data entry, reconciliation), and support store operations by training/mentoring associates while maintaining EH&S standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy, and support store operations by training and mentoring new associates.

Pay and Benefits

Salary: USD 17.89 - 20.13 hourly
Perks:Paid LeaveHoliday Premium

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods, with flexibility for nights, weekends, and holidays.
Skills:Organizational skillsMultitaskingCommunicationAttention to detailConfidentiality
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn