Solution Advisor Associate | SAP Academy for Customer Success - Portugal (Hybrid)

SAP
Portugal
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2-3 yearsSkills: ["Cooperative mindset","Problem-solving","Project management","Creative thinking","Adaptability"]

Serve as a Solution Advisor within the SAP Next Gen Academy for Customer Success, completing a 10-month program that builds customer-facing sales expertise. Learn through experiential, hands-on work with colleagues and customers while receiving mentorship from senior Solution Advisors. You’ll support discovery and executive meetings, deliver compelling software demonstrations, participate in demand-generation and design thinking sessions, and help customers through digital transformation using SAP solutions.

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SAP
SAP
2 hours ago

Solution Advisor Associate | SAP Academy for Customer Success - Portugal (Hybrid)

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Job Summary

Serve as a Solution Advisor within the SAP Next Gen Academy for Customer Success, completing a 10-month program that builds customer-facing sales expertise. Learn through experiential, hands-on work with colleagues and customers while receiving mentorship from senior Solution Advisors. You’ll support discovery and executive meetings, deliver compelling software demonstrations, participate in demand-generation and design thinking sessions, and help customers through digital transformation using SAP solutions.
Location: Portugal
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Graduate level

Key Responsibilities

  • •Successfully complete a 10-month Academy program to build a customer-facing career at SAP.
  • •Participate in experiential learning to acquire business, industry, and SAP solution skills using emerging technologies.
  • •Receive on-the-job training and mentorship while working with customers to support their digital transformation journey.
  • •Lead customer discovery sessions and survey activities to uncover business challenges and opportunities after program completion.
  • •Create and deliver engaging software demonstrations and provide demand generation/deal support (e.g., responding to RFPs).
Travel: High travel

Key Requirements

  • •2-3 years of professional experience with a foundation in technical and business processes and customer-facing skills.
  • •Knowledge of technical and business processes, with hands-on experience using relevant technologies and industry-standard tools for solution delivery.
  • •Ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
  • •Understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
  • •Proficiency in English to engage with a global network.
Experience:2-3 yearsCustomer-facingDigital transformationAI
Skills:Cooperative mindsetProblem-solvingProject managementCreative thinkingAdaptability
Languages:English
Tech Stack:SAPSAP Customer Experience (CX)SAP SuccessFactorsAI

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor