Technical Program Manager, Developer Experience

OpenAI
San Francisco
Workplace: HybridFull timeUSD 257,000 - 445,000 annuallyFunction: Program & Project Management (PMO)Skills: ["Systems thinking","Technical leadership","Operational rigor","Communication precision","Cross-functional leadership"]

Lead durable programs to improve developer velocity and deployment excellence across ChatGPT. Own the cross-functional roadmap for local development, CI/testing, build workflows, and release infrastructure, using evidence-based intake to prioritize engineering friction. Drive safer, faster release trains with progressive rollout, guardrails, rollback readiness, and post-deploy validation, partnering with platform, infrastructure, reliability, acceleration, and observability teams to improve metrics and reduce incidents.

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FursaFursa
OpenAI
OpenAI
2 days ago

Technical Program Manager, Developer Experience

āœ“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead durable programs to improve developer velocity and deployment excellence across ChatGPT. Own the cross-functional roadmap for local development, CI/testing, build workflows, and release infrastructure, using evidence-based intake to prioritize engineering friction. Drive safer, faster release trains with progressive rollout, guardrails, rollback readiness, and post-deploy validation, partnering with platform, infrastructure, reliability, acceleration, and observability teams to improve metrics and reduce incidents.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Own the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure.
  • •Create a durable intake and prioritization mechanism for developer friction, using evidence to focus on highest-impact improvements.
  • •Lead programs to improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy validation.
  • •Improve reliability and predictability of release trains across ChatGPT backend services, web, mobile, and desktop platforms.
  • •Define and operationalize metrics for developer productivity, build and test health, deployment throughput, release reliability, and engineering velocity.

Pay and Benefits

Salary: USD 257,000 - 445,000 annually
Equity and Bonus:Equity
Perks:Relocation

Key Requirements

  • •Have led complex technical programs spanning developer infrastructure, CI/CD, build and test systems, release engineering, or distributed systems.
  • •Engage deeply with engineers on workflow architecture, deployment systems, rollout risk, observability, and operational tradeoffs.
  • •Deliver measurable improvements in developer velocity, deployment throughput, release reliability, or engineering efficiency.
  • •Turn fragmented ownership and recurring manual work into durable mechanisms, standards, and tooling with strong adoption.
  • •Use data and qualitative evidence to prioritize work and define useful metrics, distinguishing real productivity gains from local optimization.
Experience:Developer infrastructureCI/CDRelease engineeringDistributed systems
Skills:Systems thinkingTechnical leadershipOperational rigorCommunication precisionCross-functional leadership
Tech Stack:CI/CDProgressive rolloutObservabilityRelease orchestrationAutomation

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALLĀ·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
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