Patient Care Coordinator-Charleston, SC (Charleston (SC), United States)

Sonova
Charleston
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: Executive & General ManagementExperience: 2+ yearsEducation: associatesSkills: ["Professional verbal and written communication","Relationship building","Customer service","Organization","Attention to detail"]

Coordinate patient care in the clinic by greeting patients, scheduling and confirming appointments, and placing outbound calls for follow-up hearing tests and consultations. Verify insurance benefits and authorizations, collect and maintain patient intake forms, process payments, and provide first-level support to patients, physicians, and clinical staff. Support repairs under supervision, manage orders and inventory, prepare daily finance reports, and assist with community outreach logistics.

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FursaFursa
Sonova
Sonova
19 hours ago

Patient Care Coordinator-Charleston, SC (Charleston (SC), United States)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Coordinate patient care in the clinic by greeting patients, scheduling and confirming appointments, and placing outbound calls for follow-up hearing tests and consultations. Verify insurance benefits and authorizations, collect and maintain patient intake forms, process payments, and provide first-level support to patients, physicians, and clinical staff. Support repairs under supervision, manage orders and inventory, prepare daily finance reports, and assist with community outreach logistics.
Location: Charleston
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Greet patients and provide first-level support, including answering questions and checking patients in and out.
  • •Schedule, confirm, and manage patient appointments; place outbound calls for follow-up hearing tests and consultations.
  • •Verify insurance benefits and complete authorization/benefit checks for patient coverage.
  • •Collect intake forms and maintain patient files/notes; process payments and patient orders.
  • •Manage inventory and supplies, clean and maintain equipment, and submit daily reports to finance.

Pay and Benefits

Salary: USD 18 - 20 hourly
Perks:401kHealth InsuranceDentalVisionPaid LeaveFree HearingHoliday TimeIdentity TheftLegal Shield

Key Requirements

  • •High school diploma or equivalent; an associate’s degree is preferred.
  • •2+ years of experience in a health care environment is preferred.
  • •Previous customer service experience is required.
  • •Knowledge of HIPAA regulations.
  • •Experience with Microsoft Office and Outlook.
Experience:2+ yearsHealthcare
Education:Associate's
Skills:Professional verbal and written communicationRelationship buildingCustomer serviceOrganizationAttention to detail
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website