JustAI

1 month ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Customer Success Manager at JustAI drives strategic partnerships with enterprise brands, guiding AI-powered lifecycle marketing adoption and ROI. You’ll own executive relationships, shape lifecycle strategies, influence product direction through client feedback, and identify expansion opportunities across channels, partnering with sales for renewals and long-term growth in a fast-moving AI marketing platform.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own executive and day-to-day customer relationships for a portfolio of enterprise customers.
•Help customers achieve measurable business outcomes and ROI through AI-powered lifecycle marketing.
•Drive adoption of AI-powered decisioning across lifecycle programs and monitor performance across accounts.
•Influence product direction through direct customer feedback and strategic reviews with stakeholders.
•Identify opportunities for expansion, renewals, and long-term growth in customer accounts.

Pay and Benefits

Salary: USD 90,000 - 150,000 annually

Key Requirements

•3–8 years in Customer Success, Lifecycle Marketing, CRM, Growth, Consulting, or related roles.
•Experience managing enterprise customer relationships.
•Strong understanding of lifecycle marketing and customer engagement strategies.
•Experience working with B2C products and high-scale customer journeys.
•Excellent communication and stakeholder management skills.

Experience:3-8 yearsMarketingCustomer successCRMGrowthB2c

Skills:CommunicationStakeholder managementAnalyticalProject managementStrategic thinking

Tech Stack:AICRMLifecycle marketingCampaign management

Company Brief

JustAI

Develops customizable AI-powered chat assistants and conversational interfaces for websites and businesses, enabling automated customer support, lead capture, and interactive experiences using natural language understanding and deployment tools.

Industry: AI & Machine Learning

Website

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JustAI

1 month ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own executive and day-to-day customer relationships for a portfolio of enterprise customers.
•Help customers achieve measurable business outcomes and ROI through AI-powered lifecycle marketing.
•Drive adoption of AI-powered decisioning across lifecycle programs and monitor performance across accounts.
•Influence product direction through direct customer feedback and strategic reviews with stakeholders.
•Identify opportunities for expansion, renewals, and long-term growth in customer accounts.

Pay and Benefits

Salary: USD 90,000 - 150,000 annually

Key Requirements

•3–8 years in Customer Success, Lifecycle Marketing, CRM, Growth, Consulting, or related roles.
•Experience managing enterprise customer relationships.
•Strong understanding of lifecycle marketing and customer engagement strategies.
•Experience working with B2C products and high-scale customer journeys.
•Excellent communication and stakeholder management skills.

Experience:3-8 yearsMarketingCustomer successCRMGrowthB2c

Skills:CommunicationStakeholder managementAnalyticalProject managementStrategic thinking

Tech Stack:AICRMLifecycle marketingCampaign management

Company Brief

JustAI

Industry: AI & Machine Learning

Website