Restaurant Waiter / Waitress

Kempinski
Dubai
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Communication","Organization","Time management","Professionalism","Ethical approach"]

Serve food and beverages to guests in the assigned outlet, delivering courteous, professional, efficient, and flexible service aligned with hotel standards and Kempinski’s values. Maintain full knowledge of hotel services and all food and beverage items, including upselling options and alternatives. Handle guest enquiries, feedback, and complaints, operate the trained POS system, and support opening/closing routines, cleanliness, inventory, and waste reduction.

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FursaFursa
Kempinski
Kempinski
1 month ago

Restaurant Waiter / Waitress

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Serve food and beverages to guests in the assigned outlet, delivering courteous, professional, efficient, and flexible service aligned with hotel standards and Kempinski’s values. Maintain full knowledge of hotel services and all food and beverage items, including upselling options and alternatives. Handle guest enquiries, feedback, and complaints, operate the trained POS system, and support opening/closing routines, cleanliness, inventory, and waste reduction.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Provide courteous, professional, efficient, and flexible service at all times in the assigned outlet.
  • •Be knowledgeable about all hotel services and the full range of food and beverage items offered by the assigned department.
  • •Explain menu items and perform upselling, offering alternatives where appropriate.
  • •Handle guest enquiries and report guest complaints and feedback to supervisors while ensuring follow-up.
  • •Operate the POS system (based on trained responsibility level) and follow opening/closing procedures, cleanliness standards, inventories, and waste-reduction practices.

Key Requirements

  • •Experience in an F&B service role.
  • •Excellent English oral and written communication skills (additional languages are an advantage).
  • •Ability to establish and maintain effective working relationships with hotel staff and clients/vendors.
  • •Excellent organizational and time management skills with a professional, confidential, and ethical approach.
  • •Ability to identify and delegate tasks effectively.
Experience:HospitalityFood and beverage
Skills:CommunicationOrganizationTime managementProfessionalismEthical approach
Languages:English
Tech Stack:POS system

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
Glassdoor
Glassdoor: 4.0
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