Personal Banker Associate I

Fifth Third Bancorp
Michigan
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative sales","Customer service","Communication","Professionalism","Risk awareness"]

Become a Retail Personal Banker I through a 9-week onboarding and education program with rotations in operations and Sales & Service, culminating in a certification. In this Financial Center role, use a consultative sales process and Financial Needs Assessment to build customer profiles, cross-sell retail products, leverage approved marketing tools, and refer customers to partners for holistic solutions—while processing teller transactions and managing risk responsibly.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker Associate I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker I through a 9-week onboarding and education program with rotations in operations and Sales & Service, culminating in a certification. In this Financial Center role, use a consultative sales process and Financial Needs Assessment to build customer profiles, cross-sell retail products, leverage approved marketing tools, and refer customers to partners for holistic solutions—while processing teller transactions and managing risk responsibly.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain knowledge of retail consumer and small business products/services and recommend appropriate solutions.
  • •Utilize CAMP and other approved marketing tools to proactively reach out, set appointments, and conduct periodic financial reviews.
  • •Focus on cross-selling and engage in outside sales activities as directed; meet customer experience and individual/team production goals.
  • •Process teller transactions, follow retail policies/procedures, support loan and bankcard processes, and participate in opening/closing of the Financial Center or Bank Mart as directed.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Demonstrated ability to develop comfort with sales activities to acquire new customers and cross-sell to existing customers.
  • •Must be able to demonstrate understanding of advanced math functions for analysis of credit and financial information.
  • •Ability to professionally represent the bank through appearance and verbal/written communication.
  • •Requires S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.
Experience:Financial industry
Skills:Consultative salesCustomer serviceCommunicationProfessionalismRisk awareness
Licenses:S.A.F.E. Act registrationNMLS
Tech Stack:CAMPNMLSMortgage Licensing System

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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