Member Services Representative, AACU Branch Operations (Fort Worth, TX, US)

American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Member service","Teamwork","Organization","Attention to detail","Prioritization"]

Build positive relationships with American Airlines Credit Union members by opening new accounts, processing deposits and loan payments, and handling monetary transactions. Provide timely research and solutions for member inquiries, perform Notary Services when required, and maintain accurate account information while following internal control and security measures. Support branch coverage and collaborate with branch/department managers to cross-sell Credit Union products and services in a fast-paced, customer-focused environment.

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American Airlines Group
American Airlines Group
1 day ago

Member Services Representative, AACU Branch Operations (Fort Worth, TX, US)

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Last checked: 9 hours agoStatus: Live

Job Summary

Build positive relationships with American Airlines Credit Union members by opening new accounts, processing deposits and loan payments, and handling monetary transactions. Provide timely research and solutions for member inquiries, perform Notary Services when required, and maintain accurate account information while following internal control and security measures. Support branch coverage and collaborate with branch/department managers to cross-sell Credit Union products and services in a fast-paced, customer-focused environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Open new accounts and sell/process Credit Union services for new and existing members.
  • •Post deposits and process loan payments; handle monetary transactions and maintain account information.
  • •Perform Notary Services as required.
  • •Research member inquiries and provide solutions in a timely manner.
  • •Follow internal control and security measures per Credit Union policies and government regulations.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceEmployee Assistance

Key Requirements

  • •High school diploma or GED.
  • •Must be able to work in-person at the assigned branch location.
  • •Cash handling, sales, or customer service and financial institution experience within the last twelve months.
  • •Ability to provide excellent member service and cross-sell Credit Union products and services.
  • •Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks.
Education:High School
Skills:Member serviceTeamworkOrganizationAttention to detailPrioritization
Languages:EnglishSpanish
Tech Stack:Microsoft OfficeWordExcelAccessPowerPoint

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn