Technical Trainer

Thales
Mexico City
Workplace: HybridFull timeFunction: Education & TrainingExperience: 3-5 yearsSkills: ["Communication","Customer-facing","Training delivery","Cross-functional collaboration"]

Lead technical enablement for a Data Encryption and Application Security portfolio across LATAM/AMER, owning the end-to-end training lifecycle from scheduling to hands-on course delivery. Deliver technical courses and workshops to channel partners and customers, covering encryption, authentication, and cybersecurity products, while partnering with Engineering on the product roadmap. Train in English and Spanish and support Spanish course material translation, helping certify partners and build deep expertise in enterprise-grade data protection solutions.

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Thales
Thales
1 month ago

Technical Trainer

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead technical enablement for a Data Encryption and Application Security portfolio across LATAM/AMER, owning the end-to-end training lifecycle from scheduling to hands-on course delivery. Deliver technical courses and workshops to channel partners and customers, covering encryption, authentication, and cybersecurity products, while partnering with Engineering on the product roadmap. Train in English and Spanish and support Spanish course material translation, helping certify partners and build deep expertise in enterprise-grade data protection solutions.
Location: Mexico City
Workplace: Hybrid
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Own the full training lifecycle for the Data Encryption and Application Security portfolio across the LATAM/AMER region, from scheduling to hands-on course delivery.
  • •Deliver technical courses and workshops to channel partners and customers, building expertise in Thales encryption, authentication, and cybersecurity products.
  • •Collaborate with Engineering to stay aligned with the product roadmap and gain exposure to enterprise customer implementations.
  • •Deliver training in English and Spanish and support translation of customer-facing course materials into Spanish.
  • •Partner with Channels to certify partners and collaborate with Customer Services and Finance on the commercial side of training operations.

Key Requirements

  • •3–5 years of experience as a Technical Trainer, Technical Lead, or Customer-Facing Engineer.
  • •Strong technical background in encryption and data security products (HSM, Data Security, Application Security).
  • •Working knowledge of IT security, PKI, and cryptography fundamentals.
  • •Fluent English and Spanish (written and spoken) for delivering training in both languages.
Experience:3-5 years
Skills:CommunicationCustomer-facingTraining deliveryCross-functional collaboration
Languages:EnglishSpanish
Tech Stack:EncryptionData securityHSMPKICryptographyApplication securityAuthenticationCybersecurity

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn