Teller

KeyCorp
Washington
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Client service","Problem-solving","Integrity","Time management","Accuracy"]

Provide excellent in-person customer service at a branch by assisting clients with account transactions and servicing needs. Resolve client servicing issues, listen for financial wellness opportunities during conversations, and transition customers to a banker. Accurately perform teller functions, balance cash drawers, follow compliance/audit/security procedures, and stay current on product guides, fees, and policies. Participate in daily branch huddles and debriefs, including Saturday coverage as directed.

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FursaFursa
KeyCorp
KeyCorp
1 month ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Provide excellent in-person customer service at a branch by assisting clients with account transactions and servicing needs. Resolve client servicing issues, listen for financial wellness opportunities during conversations, and transition customers to a banker. Accurately perform teller functions, balance cash drawers, follow compliance/audit/security procedures, and stay current on product guides, fees, and policies. Participate in daily branch huddles and debriefs, including Saturday coverage as directed.
Location: Washington
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide in-person teller services by welcoming clients and assisting with account transactions and servicing needs.
  • •Identify, resolve, and escalate client servicing issues as needed.
  • •Listen for financial wellness opportunities and transition clients to a banker.
  • •Perform teller functions efficiently and accurately in an in-person branch setting, including balancing cash drawer.
  • •Follow compliance, audit, and security procedures and stay current on product guides, fees, and policies.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience.
  • •Experience in a client service role.
  • •Experience in cash handling.
  • •General understanding of PC with Windows-based applications and a calculator.
  • •Knowledge of banking products/services and strong service and sales skills (through the role).
Education:High School
Skills:Client serviceProblem-solvingIntegrityTime managementAccuracy
Licenses:Notary License
Tech Stack:Windows

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn