Applied Materials

3 weeks ago

GCC Order Management - (B4)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Independently create quotations and opportunities in the ERP system and manage accurate sales orders, serving as a subject-matter expert for internal teams. Handle complex customer inquiries via phone and email, act as an escalation point, and follow up on unmet requirements. Support order reviews by identifying configuration issues, contribute to process improvements, and develop deep knowledge of customer needs and Applied Materials products.

Location: Taiwan

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Independently create quotations/opportunities in the ERP system and provide them to customers.
•Create, maintain, and audit accurate sales orders in ERP.
•Serve as an escalation point by handling escalations across functions and following up on customer requirements not being met.
•Handle complex customer enquiries via phone, e-mail, and fax; maintain excellent communication with customers and internal stakeholders.
•Develop product and process knowledge, review configurations for critical errors, identify gaps, and support continuous improvement initiatives.

Key Requirements

•Independently create quotations and opportunities in an ERP system and provide them to customers.
•Create, maintain, and audit accurate sales orders in ERP.
•Handle complex customer inquiries via phone and email, and act as an escalation point for other team members.
•Develop understanding of customer-specific and region/country-specific requirements to support customer relationship and satisfaction.
•Maintain in-depth knowledge of Applied Materials products to support complex orders and review configurations for critical errors.

Skills:CommunicationProblem-solvingLeadershipInterpersonal skills

Tech Stack:ERPSales OrdersQuotations

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Applied Materials

3 weeks ago

GCC Order Management - (B4)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Taiwan

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Independently create quotations/opportunities in the ERP system and provide them to customers.
•Create, maintain, and audit accurate sales orders in ERP.
•Serve as an escalation point by handling escalations across functions and following up on customer requirements not being met.
•Handle complex customer enquiries via phone, e-mail, and fax; maintain excellent communication with customers and internal stakeholders.
•Develop product and process knowledge, review configurations for critical errors, identify gaps, and support continuous improvement initiatives.

Key Requirements

•Independently create quotations and opportunities in an ERP system and provide them to customers.
•Create, maintain, and audit accurate sales orders in ERP.
•Handle complex customer inquiries via phone and email, and act as an escalation point for other team members.
•Develop understanding of customer-specific and region/country-specific requirements to support customer relationship and satisfaction.
•Maintain in-depth knowledge of Applied Materials products to support complex orders and review configurations for critical errors.

Skills:CommunicationProblem-solvingLeadershipInterpersonal skills

Tech Stack:ERPSales OrdersQuotations

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor