Mgr-Digital Product Mgmt

American Express
New York
Workplace: HybridFull timeUSD 103,750 - 174,750 annuallyFunction: Communications, PR & CommunityExperience: 3+ yearsEducation: high_schoolSkills: ["Cross-functional collaboration","Stakeholder communication","Analytical problem-solving","Strategic prioritization","Risk management"]

Own and drive Customer 360 digital product capabilities supporting KYC and Financial Crimes. Translate product vision and regulatory/business priorities into roadmaps, requirements, and measurable outcomes while leading discovery-to-launch execution. Partner across Technology, Architecture, UX, Financial Crimes, Compliance, Data Offices, and global business teams to deliver Customer 360 integrations, manage risks and dependencies, and refine Agile product artifacts such as epics, features, acceptance criteria, and process flows.

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FursaFursa
American Express
American Express
2 days ago

Mgr-Digital Product Mgmt

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Last checked: 4 hours agoStatus: Live

Job Summary

Own and drive Customer 360 digital product capabilities supporting KYC and Financial Crimes. Translate product vision and regulatory/business priorities into roadmaps, requirements, and measurable outcomes while leading discovery-to-launch execution. Partner across Technology, Architecture, UX, Financial Crimes, Compliance, Data Offices, and global business teams to deliver Customer 360 integrations, manage risks and dependencies, and refine Agile product artifacts such as epics, features, acceptance criteria, and process flows.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Drive product strategy and execution for Customer 360 capabilities supporting KYC and Financial Crimes, translating vision and priorities into roadmaps, requirements, features, and executable outcomes.
  • •Lead strategic Financial Crimes and customer data remediation initiatives, including capabilities supporting eRefresh US and related remediation programs.
  • •Partner with Product, Technology, Architecture, and UX to define, prioritize, and deliver Customer 360 integrations across global servicing platforms.
  • •Create and refine Agile product artifacts (epics, features, acceptance criteria, and process flows) and represent the product team through the development lifecycle.
  • •Maintain product roadmaps and release plans, balance customer/business needs with technical feasibility and timelines, and validate delivered solutions meet expectations using data and performance metrics.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityRetirementFinancial CoachingParental LeaveRemote Work

Key Requirements

  • •3+ years of relevant experience in product management or digital product development within financial services; additional experience preferred for Senior Manager consideration.
  • •Deliver complex, cross-functional product or transformation initiatives involving customer data, Financial Crimes remediation, or data modernization/enterprise data platforms.
  • •Strong product management and Agile fundamentals, including discovery, requirements, prioritization, roadmap development, and delivery lifecycle activities (user stories, testing, implementation, validation, and lifecycle management).
  • •Experience with customer/master data concepts (system of record, golden records, identity resolution, data quality, data lineage, data integration, and data governance) preferred.
  • •Translate business, regulatory, and data requirements into clear product requirements and scalable technology solutions; influence stakeholders and drive results across organizations.
Experience:3+ yearsFinancial servicesData productsFinancial crimesKYCData modernization
Education:High School
Skills:Cross-functional collaborationStakeholder communicationAnalytical problem-solvingStrategic prioritizationRisk management

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn