Field Technician I - Dallas, TX

Lumen
Dallas
Workplace: OnsiteFull timeUSD 45,021 - 60,027 annuallyFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Problem-solving","Attention to detail","Reliability","Independent work","Willingness to learn"]

Support fiber-based network services across the Dallas–Fort Worth market, including customer installations in enterprise, data center, and colocation environments. Perform fiber cross-connects, equipment installs, troubleshooting, and rack-and-stack/cable management tasks. Triage service tickets, follow safety and quality procedures, and participate in 24x7 on-call rotations with after-hours maintenance as required.

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FursaFursa
Lumen
Lumen
1 day ago

Field Technician I - Dallas, TX

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Support fiber-based network services across the Dallas–Fort Worth market, including customer installations in enterprise, data center, and colocation environments. Perform fiber cross-connects, equipment installs, troubleshooting, and rack-and-stack/cable management tasks. Triage service tickets, follow safety and quality procedures, and participate in 24x7 on-call rotations with after-hours maintenance as required.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Install, maintain, and support fiber-based network services for commercial customers.
  • •Perform fiber cross-connects, equipment installations, and basic troubleshooting activities.
  • •Support customer installations in enterprise, data center, and colocation environments.
  • •Respond to service tickets and help identify and resolve network issues.
  • •Complete rack-and-stack and cable management tasks, follow safety/quality/operational procedures, and participate in on-call rotations and after-hours maintenance when required.

Pay and Benefits

Salary: USD 45,021 - 60,027 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •High School Diploma or GED, or up to 2 years of relevant job experience including 1+ years in network monitoring, installation, or maintenance/repair.
  • •Ability to work onsite throughout the Dallas-Fort Worth metro area.
  • •Ability to work independently with minimal supervision.
  • •Ability to work overtime, occasional weekends, and participate in on-call rotations after training.
  • •Valid driver’s license and ability to perform physical tasks including lifting 50 lbs. and working in all weather conditions.
Experience:TelecommunicationsFiber opticData centerColocation
Education:High School
Skills:Problem-solvingAttention to detailReliabilityIndependent workWillingness to learn
Licenses:Driver’s license
Tech Stack:Fiber opticRack-and-stackCable managementEthernetSONETIP networkingTelecommunications toolsTesting equipmentStructured cabling

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn