Operations Supervisor (Casablanca, MA)

Oversee express and domestic operations in Casablanca, ensuring efficient workflows aligned with company standards and procedures. Lead and motivate an operations team, providing coaching, mentorship, and performance reviews while enforcing safe work practices. Manage staffing and schedules, optimize delivery routes, and oversee cash handling and COD compliance. Track performance, prepare reports, and collaborate cross-departmentally to maintain smooth operations and timely customer issue resolution.