Venue Box Office staff

Live Nation Entertainment
San Antonio
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Communication","Teamwork","Phone etiquette","Attention to detail"]

Handle box office operations including cash handling, opening and closing procedures, and guest relations across in-person and phone interactions. Answer calls with courteous phone etiquette, support Will Call/Sales/Coat Check window operations, and process ticket sales using Ticketmaster and on-computer sales paperwork. Work in a fast-paced, high-volume environment while maintaining attentive detail, positive guest experiences, and accurate filing and POS handling.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Venue Box Office staff

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Handle box office operations including cash handling, opening and closing procedures, and guest relations across in-person and phone interactions. Answer calls with courteous phone etiquette, support Will Call/Sales/Coat Check window operations, and process ticket sales using Ticketmaster and on-computer sales paperwork. Work in a fast-paced, high-volume environment while maintaining attentive detail, positive guest experiences, and accurate filing and POS handling.
Location: San Antonio
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Perform cash handling and opening/closing procedures.
  • •Maintain superior customer service in person and over the phones.
  • •Answer phone calls promptly and courteously and support guest relations.
  • •Run Will Call/Sales/Coat Check window operations and process ticket sales through Ticketmaster.
  • •Complete opening and closing paperwork and follow filing/administrative tasks accurately.

Key Requirements

  • •Working knowledge of phone handling, cashiering, customer service, filing, and Point of Sales systems.
  • •Entry level knowledge of basic computer operation and POS systems.
  • •Strong guest relations and phone etiquette skills.
  • •Ability to communicate, work well with others, and handle a high-volume, sometimes stressful environment.
  • •High School Diploma.
Education:High School
Skills:Customer serviceCommunicationTeamworkPhone etiquetteAttention to detail
Languages:EnglishSpanish
Tech Stack:TicketmasterPoint of Sale (POS)WindowsWindows-based PC programs

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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