Global Client Services Associate I (Spanish Speaking)

Provide timely, courteous support to Spanish- and English-speaking clients by resolving routine and complex service issues across IBKR’s trading and execution platforms. Tackle inquiries on account administration, deposits/withdrawals, product availability, exchange and settlement processes, orders and routing, margin calculations, and fees. Coordinate with internal Customer Service teams and partner departments to resolve issues and help improve client service systems, policies, and procedures.