Tapestry

2 weeks ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Reposted: first listed 1 week ago

Job Summary

Lead day-to-day sales floor execution by coaching a team to achieve sales and KPI targets, improving results through metric analysis, and modeling brand service behaviors. Build client relationships through proactive outreach to drive repeat business, VIP retention, and exceptional in-store/after-sales experiences. Supervise opening/closing processes, POS and inventory accuracy, and stockroom organization. Support recruitment, onboarding, ongoing development, and omni-channel/virtual selling initiatives, including live-stream shopping.

Location: Pennsylvania

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices.
•Build and maintain client relationships through proactive outreach to drive repeat business and VIP retention; model service behaviors.
•Coach the team on goals and performance; support recruitment, onboarding, role modeling, training, and provide feedback to store leadership.
•Supervise opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities.
•Ensure operational excellence by accurately processing POS and inventory functions, maintaining stockroom organization, and directing replenishment; support omni-channel/virtual selling initiatives.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
•Strong written and verbal communication skills with the ability to multi-task and prioritize effectively.
•Ability to communicate with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Strong English language proficiency, plus social media literacy and comfort with omni-channel/virtual selling and clienteling systems.

Experience:2+ yearsRetailLuxury retailPremium retail

Skills:CommunicationCoachingDetail-orientedProactiveMulti-tasking

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointOutlookPOS transactionsOmni-channelVirtual sellingLive-stream shoppingSocial media

Company Brief

Tapestry

Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 5M to 10M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 2017

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Tapestry

2 weeks ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Reposted: first listed 1 week ago

Job Summary

Location: Pennsylvania

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices.
•Build and maintain client relationships through proactive outreach to drive repeat business and VIP retention; model service behaviors.
•Coach the team on goals and performance; support recruitment, onboarding, role modeling, training, and provide feedback to store leadership.
•Supervise opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities.
•Ensure operational excellence by accurately processing POS and inventory functions, maintaining stockroom organization, and directing replenishment; support omni-channel/virtual selling initiatives.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
•Strong written and verbal communication skills with the ability to multi-task and prioritize effectively.
•Ability to communicate with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Strong English language proficiency, plus social media literacy and comfort with omni-channel/virtual selling and clienteling systems.

Experience:2+ yearsRetailLuxury retailPremium retail

Skills:CommunicationCoachingDetail-orientedProactiveMulti-tasking

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointOutlookPOS transactionsOmni-channelVirtual sellingLive-stream shoppingSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 5M to 10M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 2017

Glassdoor: 3.7

Website LinkedIn Glassdoor