Consumer Research Specialist

inDrive
Almaty
Workplace: HybridFull timeFunction: Research & Scientific (R&D)Experience: 2+ yearsSkills: ["Analytical","Communication","Presentation","Research methodology","Data-based insights","Turning findings into actionable insights"]

Support marketing and product decision-making through consumer research and data-driven insights. You’ll run tracking studies and ad-hoc full-cycle research projects, define research design and methodology, manage agency work and DIY tooling, analyze qualitative and quantitative data, and deliver recommendations to teams. The role combines research agency and in-house research repository updates, with a focus on uncovering patterns and opportunities across multiple business areas and verticals.

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FursaFursa
inDrive
inDrive
10 hours ago

Consumer Research Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Support marketing and product decision-making through consumer research and data-driven insights. You’ll run tracking studies and ad-hoc full-cycle research projects, define research design and methodology, manage agency work and DIY tooling, analyze qualitative and quantitative data, and deliver recommendations to teams. The role combines research agency and in-house research repository updates, with a focus on uncovering patterns and opportunities across multiple business areas and verticals.
Location: Almaty
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Support marketing and product initiatives by conducting consumer research to understand client needs and business questions.
  • •Participate in tracking studies (BHT, CHURN) across verticals such as delivery and finance.
  • •Independently manage end-to-end research projects: define approach, choose methodology, present results, and incorporate feedback.
  • •Use DIY tools and/or coordinate with research agencies; update briefs, control tool quality and project flow, and report findings.
  • •Analyze qualitative and quantitative data to identify connections, trends, and insights, and maintain the research repository with the latest projects.

Pay and Benefits

Perks:MentoringLearning ProgramsVolunteering

Key Requirements

  • •Higher education in Sociology, Statistics, Marketing, Economics, or a related field.
  • •2+ years of relevant experience in a research agency and/or on the client side.
  • •Hands-on experience in quantitative research projects, with understanding of quantitative and qualitative research methods.
  • •Strong proficiency in Excel / Google Sheets and PowerPoint / Google Slides.
  • •Advanced English (C1), plus strong analytical, communication, and presentation skills to turn findings into actionable insights.
Experience:2+ yearsResearch agencyClient-side researchConsumer researchMarketing researchData analysis
Education:
Skills:AnalyticalCommunicationPresentationResearch methodologyData-based insightsTurning findings into actionable insights
Languages:EnglishSpanish
Tech Stack:ExcelGoogle SheetsPowerPointGoogle SlidesSPSSRPythonAI tools

Company Brief

inDrive
A ride-hailing and mobility platform that lets passengers and drivers negotiate fares directly in real time. It also offers intercity travel, courier, and delivery services in multiple countries.
Industry: Mobility Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Mountain View, United States
Founded: 2013
WebsiteLinkedIn