Associate Manager Full-time

Samsonite
New York
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: OtherSkills: ["Client service","Collaboration","Coaching","Communication","Problem-solving"]

Drive a strong in-store client experience for a luxury retail environment by meeting individual and store sales goals and KPI targets. Lead with initiative and integrity, manage day-to-day performance, and support training and development through coaching and roleplay. Communicate effectively, de-escalate situations when needed, maintain payroll accuracy and required training, and ensure visual merchandising standards and event execution.

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FursaFursa
Samsonite
Samsonite
1 day ago

Associate Manager Full-time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Drive a strong in-store client experience for a luxury retail environment by meeting individual and store sales goals and KPI targets. Lead with initiative and integrity, manage day-to-day performance, and support training and development through coaching and roleplay. Communicate effectively, de-escalate situations when needed, maintain payroll accuracy and required training, and ensure visual merchandising standards and event execution.
Location: New York
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed personal and store baseline goals for sales and KPI metrics, including conversion, DPT, UPT, and client data capture.
  • •Demonstrate initiative by planning and prioritizing work, championing change, and completing tasks on time.
  • •Teach and coach others through roleplay and coaching, and support the Store Manager with training and development for store associates.
  • •Exercise strong written and verbal communication, adapt communication to the team, and de-escalate situations while collaborating effectively with others.
  • •Ensure compliance by managing personal timecards for payroll accuracy, maintaining Tumi University training, and adhering to company policies and procedures.

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:Paid LeavePet InsuranceEmployee DiscountHealth InsuranceDentalVision401kCommuter Benefits

Key Requirements

  • •Understand the brand and have passion for the lifestyle, clients, and product assortment.
  • •Have strong sales and client experience, preferably in the luxury market, with proven success meeting sales goals and KPI’s.
  • •Demonstrate a collaborative mindset with openness to feedback.
  • •Be flexible to work nights, weekends, mornings, and holidays as needed.
  • •Show integrity, lead by example, and have strong time management skills.
Skills:Client serviceCollaborationCoachingCommunicationProblem-solving

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn