Lead Advanced Field Service Technician

Honeywell
Columbia
Workplace: HybridFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Team management","Independent work","Problem-solving","Continuous learning"]

Provide advanced technical support for complex industrial automation issues in the Building Automation unit, troubleshooting both remotely and on-site while ensuring efficient, safe, and effective service delivery. Lead and support the field service team through technical guidance, customer training, and cross-functional collaboration to implement solutions. Stay current on industry trends and compliance requirements, and use best practices to drive process improvements and customer satisfaction from the Columbia, SC area on a hybrid schedule.

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Honeywell
Honeywell
1 day ago

Lead Advanced Field Service Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide advanced technical support for complex industrial automation issues in the Building Automation unit, troubleshooting both remotely and on-site while ensuring efficient, safe, and effective service delivery. Lead and support the field service team through technical guidance, customer training, and cross-functional collaboration to implement solutions. Stay current on industry trends and compliance requirements, and use best practices to drive process improvements and customer satisfaction from the Columbia, SC area on a hybrid schedule.
Location: Columbia
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Sr. Manager level

Key Responsibilities

  • •Provide advanced technical guidance and support to customers.
  • •Ensure efficient and effective service delivery for complex issues.
  • •Deliver technical expertise and support for complex technical issues both remotely and on-site.
  • •Collaborate with cross-functional teams to develop and implement customer solutions.
  • •Conduct customer training and provide recommendations to improve efficiency, productivity, and safety while ensuring compliance with policies and regulatory requirements.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveRemote Work

Key Requirements

  • •Minimum of 5 years of proven experience in field service engineering focused on complex technical solutions.
  • •Strong technical knowledge of relevant technologies for advanced field service.
  • •Ability to lead and manage/support the field service team effectively.
  • •Ability to manage and prioritize multiple projects and tasks efficiently.
  • •Experience driving process improvements and implementing best practices in field service operations.
Experience:5+ yearsField service engineeringIndustrial automation
Education:Bachelor's in Engineering
Skills:LeadershipTeam managementIndependent workProblem-solvingContinuous learning
Certifications:NICET

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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